The UPS Store

4.1
116 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1094 in Eugene offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sheldon Plaza On Coburg Road.

Details

  • DeliveryNot available

Location

The UPS Store
1574 Coburg Rd, Eugene, OR
97401, United States

Hours

Reviews

4.1
116 reviews
5 stars
88
4 stars
2
3 stars
2
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Brian going above and beyond.

Efficiency

Customers frequently noted the quick service and efficient handling of transactions, especially during busy times.

Mixed Experiences

While many reviews were positive, some customers reported inconsistent service quality and issues with specific staff members.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding packaging materials and shipping costs being higher than expected.

Store Operations

There were complaints about the store not opening on time and issues with package tracking and handling.
  • JJ
    Jesse Jenkins
    Nov 8, 2025
    5.0
    Brian at this UPS location is extremely knowledgeable and overly helpful!
  • MC
    Marilyn Cartwright
    Oct 14, 2025
    5.0
    Very friendly and fast service
  • RR
    Rob
    Oct 12, 2025
    5.0
    The friendliest and most professional staff I think I've ever seen. Just the absolute best.
  • AW
    addison w
    Oct 3, 2025
    5.0
    The cleanliness and the friendliness!!! Amazing help and quick transaction
  • EC
    Elizabeth Clarke
    Sep 19, 2025
    1.0
    The lady I spoke to was 5 starts Ups 0. So average. 1 star. My delivery driver missed me, so when I called to ask where I could pick up the package I was told UPS if a franchise so I have to call corporate. Great 40 hold time. I love that. My question is this WHY would you make someone wait a whole weekend until another attempt to deliver. Then why do you NOT give a location for pick up? I am getting a phone delivered and a dead line by 9/21 is crucial to keep my number. So because I am working I have to wait a whole weekend until I can attempt to get it? People work Monday thru Friday! Is this seriously happening. Make it right. This is WILD TO ME.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1094 in Eugene provide?

The UPS Store #1094 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and business services.