The UPS Store

3.6
129 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1432 in Eugene offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Woodfield Station (New Name).

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2852 Willamette St, Eugene, OR
97405, United States

Hours

Reviews

3.6
129 reviews
5 stars
77
4 stars
6
3 stars
3
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Maria, Madi, and Riley for their exceptional service.

Efficiency

Customers appreciated the quick and efficient service, with many noting minimal wait times and fast processing of packages.

Notary Services

There were mixed reviews regarding notary services, with some customers expressing frustration over improper notarization and lack of trained staff, while others had positive experiences.

Pricing Issues

Several reviews highlighted concerns about high fees for services and materials, with some customers feeling overcharged for basic services like printing labels.

Operational Issues

Customers reported issues with the store's hours and staffing, including instances of being closed during posted hours and long wait times due to insufficient staff.
  • JM
    Joanie Mindy
    Nov 14, 2025
    5.0
    Excellent customer service!
  • PP
    Paul Remi Prevost
    Oct 27, 2025
    5.0
    I was having a bad day, very frustrating. The crew at UPS (Eric, Maria, and Maya) all worked hard to solve the problems and made my day! Good work! And THANKS!
  • DB
    Dave Bartels
    Oct 3, 2025
    5.0
    Service is easy to use, staff is incredibly helpful, polite, knowledgeable and happy to get the job done!
  • SS
    Steve S
    Sep 17, 2025
    1.0
    Screwed up a notarization for an Appostille. Paid over $100 dollars to ship the document overnight to the Oregon State Department. The state sent it back stating that the notary stamp was improper. Despite the notary being an employee of the UPS store, the owner of the store would not pay to re-ship. So we had to pay again. I will find qualified notary services elsewhere for my future documents. And ship through a different location.
  • BI
    Bud Izen
    Sep 10, 2025
    5.0
    Fast service. Friendly and professional staff no long waits in line

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1432 in Eugene offer?

The UPS Store #1432 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.