Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9009 SE Adams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
130 reviews
5 stars
56
4 stars
12
3 stars
3
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers appreciate the quick service and efficiency at this location, although there are complaints about long wait times and issues with package handling.
Communication Issues
Numerous reviews mention difficulties in reaching the post office by phone, with many calls going unanswered or resulting in poor customer interactions.
Facility Hours
Customers express frustration over limited hours for PO Box access and the inconsistency of posted hours.
Overall Experience
While some customers have had positive experiences, a significant number report dissatisfaction with service quality and staff behavior.
- MCmiles chan6 days ago2.0I came to drop off my package and was using some tape outside. It was right at 5:00 PM when a staff member came over. I simply asked, “Are you still collecting packages today?” She completely ignored me, and then closed the curtain and locked the door right in front of me. I’ve never seen such rude behavior. It felt like she didn’t want to do any extra work at all, even though I entered the USPS before 5:00 PM. This lady acted as if she could never be fired just because she is a federal employee, and there was absolutely no sense of customer service.
- HHHellicaNov 3, 20251.0I want to leave feedback about an employee named Annette at the Clackamas Post Office. When I came in, I explained my concern that my partner’s mail was being sent back, even though my online USPS account clearly shows that both my partner and I are authorized users on our P.O. Box. The website lists both of our names, meaning we both should be able to receive and send mail through it. Annette came to the counter and showed me my P.O. Box application, saying, “This is your handwriting — all of this is yours; there’s no one else’s.” She insisted that my online enrollment was “different” from my in-person application and treated my online authorization as if it didn’t exist. When I lightly touched the paper she was showing me to better understand what she meant, she suddenly snatched it away, gave me a sharp look, and said, “It’s mine,” in a very unprofessional aggressive tone. I did not appreciate the way she made me — especially as a minority customer — feel as though I was being the aggressive one, when I was simply trying to explain my concern. I’ve noticed that Annette often speaks rudely not just to me but to others as well, while being noticeably kinder to male customers. We pay for this service and deserve to be treated respectfully. Annette’s dismissive and biased behavior is unacceptable and reflects poorly on the Clackamas Post Office.
- JGJason GOct 31, 20255.0There's just something nostalgic about a true post office. With the poliferation of mail and shipping businesses everywhere, it's refreshing to visit the real post office where prices are fair and no hidden costs are waiting to surprise. In all fairness I'm sure businesses do what they must to manage the bottom line, but with Heather, the friendly gal behind the counter who helped me today, she was all about steering me into the very best option for the stuff I was sending my uncle, with budget considerations. Heather was knowledgeable, friendly, and surprisingly super keen on making everything just right which is not too common in government operations. 5 stars! Can't beat "the real local post office"!
- APAmber Lee PanyanouvongOct 27, 20255.0I love that this location has a self service machine. Also all of the staff have been nothing but pleasant and helpful to me.
- BCBing CherryOct 15, 20251.0Steven, at the front counter, is rude and incompetent. Every question I asked was answered with, "I don't know" or "Look online." He constantly interrupted me and would not let me finish a sentence. When I finally asked if I could talk his response was, "Sure, you seem to be good at it." Unprofessional and does not appear to have the skill set to interact with the public.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Clackamas?
The United States Postal Service is located at 9009 SE Adams St, Clackamas, OR 97015.
What are the operating hours of the USPS at 9009 SE Adams St?
The USPS at 9009 SE Adams St is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo. Be sure to complete and print your application form beforehand.
Is an appointment necessary for passport services at this USPS?
Most Post Offices including this one require you to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may be available at select locations.
Does this USPS location provide passport photo services?
Yes, they provide passport photo services but require you to make an appointment using their online scheduler for first-time passport and photo services.
How can I get a PO Box at the USPS on SE Adams St?
You can apply for a PO Box online or in person at this Post Office. Online applications are available at https://www.usps.com/manage/po-boxes.htm. Bring two valid IDs if applying in person.
Are PO Boxes accessible outside of regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby access times.
What are some nearby places I can visit before or after my trip to the USPS on SE Adams St?
Nearby places include Hampton by Hilton and Hampton Inn Portland/Clackamas for accommodations, Clackamas Banquet & Catering for dining, and Flanders Pharmacy for any health needs.
Is there a nearby location where I can access additional postal services or storage?
Yes, the USPS Collection Point is nearby and offers post office services, food delivery service, and storage facilities.
Are there any local service providers near this USPS that can assist with printing or marketing?
Nearby you can find Coulter Printing Inc for printing services and Sharp Tack Media for advertising and marketing assistance.