Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 56857 Enterprise Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
136 reviews
5 stars
28
4 stars
10
3 stars
5
2 stars
3
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Package Handling
Numerous complaints about lost packages, misdeliveries, and issues with package retrieval were noted.
Hours of Operation
The post office's limited hours and long lunch breaks were frequently criticized, making it difficult for customers to access services.
Staff Workload
Reviews indicated that staff are often overworked and overwhelmed, leading to inefficiencies and negative customer experiences.
Community Perception
While some customers appreciated the staff's efforts, many expressed frustration with the overall service quality and management of the post office.
- JFJim F3 days ago1.0This place is a package black hole. And unfortunately the post office doesn't actually deliver mail to the homes of a large number of the residents in this area. So we have to go get our packages at the post office. Which we quite often can't do because they are lost. We have lost two packages this week. We have the tracking information for both. USPS says both made it to the Sunriver post office. And from there they apparently entered the black hole from which many packages never emerge. These aren't the first two either. Never had this happen to me before but it is a frequent occurrence here.
- ESErica SternNov 12, 20255.0i’ve had a p.o. box here for a few years and I’ve always had wonderful service. The staff are friendly and efficient.
- RCRyan CollinsAug 23, 20251.0Very rare to be able to get your package on the same week it was delivered. Make sure you know exactly how many packages you have to pick up because if you don't specify "I believe there is 4 boxes". They will just hand you 1 and send you on your way.
- LHLinda HagenJul 26, 20255.0Thank you so much Sunriver postal employees!! I had a very important package sent to Sunriver to the wrong address but that would go to the Sunriver USPS before being returned. They were very helpful in helping me track and retrieve my package before it was sent back to sender. By them during this, they helped me avoid a huge issue with a time sensitive item that would’ve cost me $$. THANKS AGAIN!!!
- KJKelsey JamesJun 18, 20254.0I know this post office gets a bad rap but after living here for 5 years I've come to both realize and accept a few realities of living "off the beaten path". First off, it has to be said that the ladies behind the counter at this post office have been wonderful in every interaction I've had with them over the past 5 years, and they sometimes have to deal with some colorful and cranky clientele which I've witnessed first hand. Secondly, getting mail here is more challenging than elsewhere, and that is just a fact. We don't get USPS doorstep delivery, and we have to collect packages from the post office if they aren't left in a parcel locker, whether that's because the package was too big or the parcel lockers are just full. Lastly, the hours of this location aren't full time hours like other branches, but that is no fault of the employees here. I would take that up with the postmaster (I did). Things might change. They probably wont. In 5 years, we've had 1 package go missing. We've had a few others that were mis-delivered to other neighbors, and those thankfully made their way back to us. The carrier who delivers the mail is not a direct employee of the post office, and I agree they have made a couple mistakes and need to go a more careful job. One of the packages that was mis-delivered was a dental retainer from my orthodontist. That is unacceptable. Thankfully it was located. It's easy to point fingers at the mail carrier but some of that blame lies with the HOA or POA, because the mailboxes have been in need of an upgrade for a long time. Most are poorly labeled and some of the street addresses are disorganized on the inside (not in chronological order). Makes a messy job harder to do and introduces more chance of mistakes. I don't usually write an essay for a review, but dear god some of the reviews here would have you believe this is the post office from hell. It is not. Not even close. We're kinda out in the middle of nowhere and all things considered this post office location and the folks that work there are a huge asset to the community. Cut them some slack.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located?
The United States Postal Service is located at 56857 Enterprise Dr, Bend, OR 97707.
What services does this USPS location offer?
This USPS location offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
What are the operating hours of the USPS on weekdays?
Monday, Tuesday, Thursday, and Friday: 10:00 AM-1:00 PM and 2:15 PM-5:00 PM. Wednesday: 10:00 AM-1:00 PM and 3:15 PM-5:00 PM. The location is closed on Saturdays and Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services here?
Yes, you typically need to schedule an appointment for passport services using the USPS online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS branch?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location and how?
Yes, you can rent a PO Box either online by searching available boxes or in person at the Post Office with proper ID and completed applications.
Does the USPS location offer 24/7 lobby access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so it's best to check with this specific Post Office.
What nearby fitness and recreational facilities can I visit before or after using USPS services?
Powder Village Sunriver Oregon is nearby and offers a swimming pool, gym, and sports and recreation venues, perfect for a workout or leisure visit.
Are there any nearby accommodation options close to the USPS branch?
Yes, nearby accommodations include Powder Village Condominiums and Sunriver Studio, where you can relax before or after your postal errands.
Which nearby places can help with travel and vacation planning in the area?
Cruise Planners - Terry Rife, CTC Travel Advisor is a local travel agency nearby that can assist with your travel and vacation plans.