United States Postal Service

2.2
139 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 56857 Enterprise Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
56857 Enterprise Dr, Bend, OR
97707, United States

Hours

Reviews

2.2
139 reviews
5 stars
29
4 stars
10
3 stars
5
2 stars
4
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Efficiency

Customers frequently mentioned long wait times and inefficiencies in package handling and delivery.

Lost Packages

Numerous reviews highlighted issues with lost packages and misdeliveries, leading to significant customer frustration.

Hours of Operation

The limited and inconsistent hours of operation were criticized, making it difficult for customers to access services.

Staffing Issues

Several reviews noted that the post office is often understaffed, contributing to poor service and long lines.
  • AH
    Alveraz Henderson-Ricardez
    Dec 25, 2025
    5.0
    Best post office and customer service ever! I'm there every day, with multiple packages, and they're always so kind and generous. They get my packages where they need to go, and on time. Thanks!
  • KM
    K M
    Dec 16, 2025
    1.0
    6th person in line...it took 43 minutes to get service. Can anyone explain the rationale why I have to wait while people coming to pick up get waited on before me? Great example of the inefficient USPS
  • JF
    Jim F
    Nov 21, 2025
    1.0
    Yet another lost package. Tracking info confirms delivered to the post office 4 days ago. They don’t have it. Don’t know why I bother with this place. Well, because we have no choice I guess.
  • ES
    Erica Stern
    Nov 12, 2025
    5.0
    i’ve had a p.o. box here for a few years and I’ve always had wonderful service. The staff are friendly and efficient.
  • RC
    Ryan Collins
    Aug 23, 2025
    1.0
    Very rare to be able to get your package on the same week it was delivered. Make sure you know exactly how many packages you have to pick up because if you don't specify "I believe there is 4 boxes". They will just hand you 1 and send you on your way.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.