Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6349 in Bend offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On 3rd St Between Franklin Ave & Greenwood Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
131 reviews
5 stars
67
4 stars
8
3 stars
3
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior.
Long Wait Times
Many customers express frustration with long wait times, especially during busy hours, indicating that the store is often understaffed.
Pricing Issues
Several reviews mention dissatisfaction with pricing, including high charges for services and unexpected fees, leading to a perception of poor value.
Inconsistent Experiences
Customers report varying experiences, with some having positive interactions while others faced significant issues, such as misdelivered packages or unhelpful staff.
Store Management
There are complaints about management practices, including perceived disrespect towards employees and customers, affecting the overall service quality.
- DRDwight RoofeNov 12, 20251.0Closed at 8:33 am Wednesday November ,12th. Sign says it should be open at 8:00 am.
- ISIssa SkyportNov 10, 20251.0Quite literally the most unhelpful rudest people. Drive a mile north and go to Pack N Ship. It’s night and day
- EMErin MOct 27, 20251.0The UPS driver was extremely hostile for no good reason! I answered my front door and simply told her she needed to be at the work shop right next to my house she was extremely upset about it or something. She walked off my porch using profanity out loud complaining about having to go over there. She was apparently picking up a package from my husband's Cabinet Work shop, I knew nothing about it, so I told her she needed to pick it up from them. When she got to the door she banged on it aggressively, and in a hostile manner. And, when they didn’t open in time she just left. WOW!!! She should be fired! Unacceptable behavior!! Watch out people for this wo she is a loose cannon, and acts like she is on something! I also have her behavior on my ring camera if corporate would like to see how customers are being treated!
- CMColin MacKieOct 26, 20255.0No idea why there are so many negative reviews. I have had to drop off a few things here, as well as use the pack & ship services, and I have had nothing but great experiences - friendly, professional, and helpful staff every time. They have offered to print a shipping label for free for me, when the other store in town wanted to charge me $5 for the same service. ($5 to print one return label that I already paid for!!) In any case: 🔅yes, if you go here on a Friday afternoon, there might be (GASP) a line that you have to wait in. 🔅no, this specific store is not responsible for the distribution center or driver who messed up a delivery to your house in the area. 🔅no, you should not expect the employees to print or tape your packages for free, and instead be grateful that they frequently do - after all, “PACK and ship” is literally a paid service. All that to say, this store and its employees have been great to me and my partner in every single one of the 10 or so experiences we’ve had with them over the last two years of living nearby. Many thanks!
- ATAlexis TapiaAug 21, 20251.0Whoever was delivering packages on the 19th of August around 6 p.m. should be talked to ASAP. I was expecting a package from UPS, only to receive a notification that "they could not deliver my package." Then, two days later, I was notified that it was delivered, except they "corrected the address" and sent it to a different house—and no, none of my neighbors have it. (In case you're wondering, I checked to make sure I put in the correct address and I did). This is the first time this has ever happened, but I hope this isn't the new norm.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Bend offer?
The UPS Store in Bend offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Bend?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Bend open on holidays?
The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19, but open regular hours on other holidays like November 11 and November 28.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Bend provide mailbox services?
Yes, mailbox rentals and mailbox services are available at The UPS Store in Bend.
Can I get notary services at The UPS Store in Bend?
Yes, The UPS Store offers notary services for customers.
Where is The UPS Store located in Bend?
The UPS Store is located at 740 NE 3rd St, Suite 3, Bend, Oregon 97701, on 3rd St between Franklin Ave and Greenwood Ave.
What nearby dining options are available close to The UPS Store in Bend?
Nearby dining options include New York City Sub Shop and Pizza Hut, great places to grab a meal before or after visiting The UPS Store.
Are there any nearby businesses offering safety or industrial supplies near The UPS Store?
Yes, Safety Gear Supplies is located nearby, providing industrial equipment and uniforms which could be useful for local businesses or customers needing safety gear.
What local services are available near The UPS Store that might complement my visit?
Nearby services include Bend Health Insurance for insurance needs, Maldonado Window Tinting for automotive services, and The Vibe dance school for fitness and dance classes.