Since our start, WFG’s guiding principle (and one of our Four Cornerstones) has been everything we do is because of you. WFG was founded because of you. We’re listening to you and our employees. We’re asking questions about what you need for a more efficient, transparent and safer closing. We’re looking out for points of friction that offer opportunities to innovate and serve you better.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.