United States Postal Service

2.6
329 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4550 SW Betts Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4550 SW Betts Ave, Beaverton, OR
97005, United States

Hours

Reviews

2.6
329 reviews
5 stars
100
4 stars
26
3 stars
17
2 stars
23
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Shamila and Arnold.

Long Wait Times

Several reviews mentioned long lines and wait times, especially during busy periods, indicating that the location may be understaffed.

Passport Services

Feedback on passport services was mixed, with some customers reporting excellent assistance while others experienced rudeness and inefficiency from specific employees.

Delivery Issues

Numerous complaints were made about misdelivered or lost packages, suggesting ongoing issues with the postal delivery system.

Facility Conditions

Customers expressed dissatisfaction with the physical conditions of the office, including broken air conditioning and malfunctioning self-service kiosks.
  • RW
    Richard Wilson
    Nov 12, 2025
    1.0
    If at all possible avoid this one. The employees are not efficienct it’s always over an hour wait just to get to the counter
  • BB
    Ben Batinovich
    Nov 7, 2025
    1.0
    What is the point of automated phone calls if you are just direct to your website? Why bother having a phone number???
  • JJ
    JonL
    Nov 6, 2025
    5.0
    This place is awesome , customers are very pushy toward the employees all day because a lack of info or something wrong with a box they brought in , they are doing everything possible to make sure you get what your looking for in the best possible way
  • SM
    Subramaniam Madhesu
    Oct 24, 2025
    5.0
    We went for a passport appointment for my son 20 min early, but an employee helped us way before the appointment and we could walk out without issues. The employees here always helpful
  • KS
    Kaitlin Sheehan
    Oct 18, 2025
    5.0
    One of the only post offices open on Saturday and even though they're consistently busy the employees make it as fast and easy as possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.