United States Postal Service

2.9
69 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 120 N 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 N 1st St, Ashland, OR
97520, United States

Hours

Reviews

2.9
69 reviews
5 stars
30
4 stars
0
3 stars
4
2 stars
3
1 star
32
  • LM
    Lori McAfee
    Aug 26, 2025
    5.0
    Great smiles and fast work! They are doing a fantastic job
  • MF
    Mimi French-Templeton
    Aug 25, 2025
    1.0
    This Is, the Slowest post office in the whole area. It’s not unusual to wait. 25 to 30 minutes. Somehow, despite the fact that there are multiple employees, there’s usually only one who is actually working. There could be a line out the door and there would still be one person working. And the one who is working is so busy, taking with the customers, talking and talking and talking , oblivious to all of the people waiting in line. The icing on the cake that made me post the review today, is that I noticed that the employees were filling out their own customer service surveys. There’s an icon on the screen that asks you to rate your customer service Experience The employee rates their own service. The customer doesn’t get to. I’ve been here multiple times and seen them do this over and over and over. What’s the point of having a customer service survey if you’re just going to have people rate themselves as outstanding. Even when they aren’t outstanding. It’s such an automatic thing Ithat they do this, that the customer doesn’t get a chance to rate their service. I asked the person who was helping me about it, and she claimed that the screen disappeared so fast that there wasn’t time for the customer to rate the employee. Guess everyone is gonna get a raise at the Ashland post office from self rating. I don’t understand why you would bother if it’s not a real survey.
  • TD
    Tom Duckett
    Aug 22, 2025
    1.0
    This post office just charged me $38 to pick up general delivery parcels. It's free at every other USPS office and USPS website says they don't charge for general delivery. I doubt this is legal, and regardless it's pretty scummy.
  • RR
    Ray Robinson
    Jun 23, 2025
    5.0
    Great staff
  • WN
    Wendy Newman
    Jun 22, 2025
    5.0
    I've been going here for 9 years. Always get great customer service from people who are overworked. Thank you Ashland post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.