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Visit your local Post Office™ at 525 2nd Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Delivery Issues
Customers frequently reported unreliable deliveries, including packages marked as undeliverable and mail delivered to the wrong addresses.
Long Wait Times
Many customers experienced long lines and slow service, with some noting that the post office was often understaffed.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall sentiment indicated a significant inconsistency in service quality.
Communication Problems
Customers faced difficulties reaching the post office by phone, with many reports of unanswered calls and poor communication regarding package status.
TK
Thomas King
5 days ago
4.0
Service was good but, the prices are starting to get out of line.
LM
lupe martinez
Sep 12, 2025
1.0
Terrible customer service, very rude.
MT
Mikko Thomas
Aug 19, 2025
1.0
I dont know what kind of people they hire for delivery, but clearly they are incompetent. I have had 4/4 packages say they were delivered that were not
JS
Joshua Sterling
Jul 10, 2025
1.0
Just got off the phone… lady was extremely rude. If you dont like questions about mail being delivered… dont work at the post office.
JM
Juliana Marchand
Jun 26, 2025
2.0
White haired older lady staff member is rude. Kiosk is better than dealing with the staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located in Albany, Oregon?
The USPS branch is located at 525 2nd Ave SW, Albany, OR 97321.
What services can I find at the USPS branch at 525 2nd Ave SW?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and find other mailing and shipping services.
What are the operating hours of the USPS branch in Albany?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in passport hours may be available at select locations.
Can I get a passport photo taken at the USPS branch in Albany?
Yes, this location offers passport photo services, but you need an appointment for first-time passport and photo services via the online scheduler.
Are PO Boxes available at this USPS location and can I reserve one online?
Yes, you can reserve a PO Box online through the USPS website and then complete your setup in person at the Post Office.
What nearby places can I visit around the USPS Albany branch?
Nearby, you can visit cultural sites like Monteith House, a community museum, and enjoy dining at Sybaris Bistro or Loafers Station. These are great spots to explore before or after your Post Office visit.
Is there a nearby place to get my car detailed while visiting the USPS?
Yes, Sean's Auto Detail is close by where you can have your car professionally cleaned and detailed during your trip to the Post Office.
Are there other postal or passport service options near this USPS location?
Yes, nearby you will find other postal services including another United States Postal Service location and US Post Office - Albany, which also offers passport and visa services.
How can nearby financial and professional services complement my visit to the USPS?
After handling mailing or passport needs, you can visit nearby financial service providers like Best Practice Bookkeeping and Payroll or Geneva Financial Home Loans for related financial consultations.