United States Postal Service

2.3
152 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 525 2nd Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 2nd Ave SW, Albany, OR
97321, United States

Hours

Reviews

2.3
152 reviews
5 stars
39
4 stars
11
3 stars
4
2 stars
8
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Delivery Issues

Customers frequently reported unreliable deliveries, including packages marked as undeliverable and mail delivered to the wrong addresses.

Long Wait Times

Many customers experienced long lines and slow service, with some noting that the post office was often understaffed.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment was negative, with many expressing dissatisfaction with the service.
  • RT
    Renee Taylor
    Jan 5, 2026
    1.0
    Hi, would you like your packages? Would you like your mail? Well good luck with Albany post office. My favorite part is when you go down to the post office and let them know that your packages were never delivered. It is somehow your fault. I mean the audacity of ordering something and expecting it to be delivered to you. Oh top tier resolution have no fear, you could spend $100 a year and get a PO Box. I mean I love throwing my hard earned money away in this economy. Albany post office: because the mail might get there…might.
  • KD
    Kora D
    Dec 22, 2025
    1.0
    Second Albany address I've had in different areas. Constantly get mail that's not ours even after making complaints/putting in names of current residents. Today I returned a package that was delivered to us that isn't our name, our street #, OR our street, and they tried to deliver it to us AGAIN.
  • JG
    Joshua Geerhart
    Dec 21, 2025
    1.0
    That wrong address.
  • MM
    Maverick
    Dec 21, 2025
    1.0
    Wet mail. Soaked all my mail
  • KH
    Kev Home
    Dec 15, 2025
    1.0
    AI stupid voice recording on this thing Don't even bother calling the US postal service Don't bother with any of it anymore just forget all of it it's all a waste of time. Let him go out of business cuz they're disrespectful nobody use them just stop sending mail use email use faxes screw them. Make them bag like you beg to talk to somebody on the phone Make them beg for your business back.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.