With a focus on the community of small businesses and consumers, Staples in Albany, OR provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.
Product Availability
Customers appreciated the variety of products available, but some noted limited selection on shelves and issues with specific items not being in stock.
Efficiency
Overall, customers found the service to be prompt and efficient, with many highlighting quick assistance and smooth transactions.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific employees' attitudes and customer service, indicating inconsistency in staff performance.
WM
W. Andrew Meloni
Feb 24, 2026
5.0
Cathy was so helpful go here for all your copy needs
SC
Sheila Clark
Feb 18, 2026
5.0
I went in to purchase a printer, a specific one, that was available. Talked with an associate who was very pleasant. Answered my questions, cashiers me and carried out for me. I appreciated the good service. Thank you.
VK
Victoria Kinzer
Feb 12, 2026
1.0
Went to go get a tablet for my schooling. They didn’t have it in stock, so the lady went to order it for me. She was super nice, loved her, however it was out of stock online, so she just ordered the next best thing. Well it wasn’t what I wanted, so I called the staples help number once I realized. They couldn’t cancel the items because apparently it was a vendor item. And had to wait for it to get to the store. Come to find out they can’t process the return back on to my card, they’re going mail me a check.
JP
Julia Petersen
Feb 3, 2026
5.0
Love having an office supply store handy. The staff is always super friendly....and I can order online to be sure they have it when I go in to pick it up. Also, appreciate the points for recycling. Just took in a box of cables, cords, etc for recycling. Thank you Staples!
RL
R. J. Luther
Feb 1, 2026
5.0
The staff at the service center was phenomenal. Very professional actually caring. Kinda and above and beyond way to go stuff today was crazy for me but your staff made the effort when. Most would blow me off.
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