Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
146 reviews
5 stars
112
4 stars
15
3 stars2
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shardul, Kiran, and Merna for their exceptional service.
Product Knowledge
Many reviews highlighted the staff's ability to explain products and services thoroughly, making customers feel comfortable and informed about their choices.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about unprofessional behavior from some staff members, leading to frustration and dissatisfaction.
Store Atmosphere
The store environment was generally described as welcoming and well-organized, contributing to a positive shopping experience for most customers.
Technical Support
Several customers expressed appreciation for the assistance provided in resolving technical issues, although some reported challenges with service continuity.
- CHcarol hanlonSep 12, 20255.0Vasudev was so caring and helped me get a new device. Explained everything very patiently without rushing. Left the store feeling cared and loved. Thank you.
- ACAshley CraigAug 30, 20255.0Shardul was the representative that helped me today. So so so good he went above and beyond to help me understand the product, set up the products and made me feel extremely comfortable for having virgin as my provider. If every employee helped me the way he did today. I would recommend virgin mobile plus tecumseh mall kioas to everyone I know. He truly helped me understand the product ALOT and just made my life easier with going above what he had to do as a worker
- BWBonnie WardAug 25, 20255.0Riffa and Shardul helped me to get me a new phone and they both are very good at what they do and very helpful to me
- SBSuzanne BieberAug 13, 20255.0Rifaa at Tecumseh virgin plus helped me get a new phone she was really helpful and professional, highly recommend this place
- SPSonali PankhaniaAug 10, 20255.0Best team everyone was so helpful Shardul helped me for my dad’s phone and he was very nice
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Tecumseh Mall?
Virgin Plus at Tecumseh Mall is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Where is Virgin Plus located within Tecumseh Mall?
Virgin Plus is located at 7650 Tecumseh Rd E, Level 1-M6, Tecumseh Mall, Windsor, ON N8T1E9, Canada.
What types of services does Virgin Plus offer at Tecumseh Mall?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile plans, devices, and related telecommunications services.
How can I contact Virgin Plus at Tecumseh Mall?
You can reach Virgin Plus at Tecumseh Mall by calling +1 519-944-8810.
Is Virgin Plus currently open?
No, Virgin Plus is not closed at this time; it is open according to its regular hours.
Does Virgin Plus have a website where I can learn more?
Yes, you can visit their website at https://www.virginplus.ca for more information.
What is the timezone for Virgin Plus at Tecumseh Mall?
Virgin Plus at Tecumseh Mall operates in the America/Toronto timezone.
Are there other mobile phone stores near Virgin Plus in Tecumseh Mall?
Yes, nearby mobile phone stores include Good Times, Freedom Mobile, Wirelesswave, and Bell Canada, providing additional options for mobile devices and services.
What nearby financial services can I find close to Virgin Plus?
Nearby financial services include YNCU credit union and H&R Block Canada for accounting and tax services.
What shopping options are available near Virgin Plus within Tecumseh Mall?
Nearby shopping options include HomeSense, Ardene, Suzy Shier, Griffin Jewellery Designs, and many more for fashion, home goods, and jewelry.