Bell

4.8
431 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell's outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada's best network. Find out about Canada's best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
30 Taunton Rd E, Whitby, ON
L1R3L5, Canada

Hours

Reviews

4.8
431 reviews
5 stars
394
4 stars
11
3 stars
4
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, knowledgeable, and professional service, highlighting individuals like Rami, Ryan, Saima, and Keenan as exceptional.

In-Store Experience

Several reviews noted a positive in-store experience, with staff being attentive and helpful, although there were some complaints about unhelpfulness from certain associates.

Product Availability Issues

A few customers reported issues with product availability and communication regarding orders, leading to frustration and dissatisfaction.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected high satisfaction with the service received, with many customers expressing a willingness to return.
  • MM
    Morayo
    2 days ago
    5.0
    Called the store and spoke to Ryan after there was no follow up with my local store. He assured me when I got there, he’d do his best to help me. He didn’t lie ! Ryan was great ! Definition of excellent customer service, honest, transparent, so patient and kind. Because of him, I will be making the extra drive to this store when I need assistance as opposed to going to the one 3 mins from me. Thank you so much for your help Ryan ! 5 stars !
  • RM
    Reni McDonald
    Jan 2, 2026
    5.0
    Big thanks to Abhi who made a phone upgrade request quick and seamless while ensuring all details were covered and explained. Thanks also to Romi for the upsell on accessories 😀
  • AW
    Amanda Weston
    Dec 29, 2025
    5.0
    I had fantastic service by Sania at this location. Very honest, clear and great customer service. Thank you.
  • BM
    Bianca Parmar (Bianca & Michael)
    Dec 8, 2025
    5.0
    Rami & Ryan were wonderful to deal with. We had been to 2 other locations earlier in the day, and had contemplated moving to a different provider due to our experience. But the customer service at this location is unbeatable. My husband and I both left with new phones. Rami is informative, knowledgeable and extremely friendly. It was an effortless transaction. He is an asset to your team!! THANK YOU RAMI.
  • JJ
    Jeff
    Dec 3, 2025
    5.0
    Amazing in store customer service from Rami. Friendly, knowledgeable and very professional. Extremely focused on helping and providing the best customer experience.

Frequently Asked Questions About Bell

What products and services does Bell offer at its Whitby location?

Bell offers personal and business communications services, including the latest smartphones, tablets, connected devices, accessories, Internet technology, TV service, reliable phone service, and smart home security.

Where is the Bell store in Whitby located?

The Bell store is located at 30 Taunton Rd E, Unit A102, in SmartCentres Whitby North, Whitby, ON, L1R3L5, Canada.