Bell

4.8
211 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1615 Dundas St E, Whitby, ON
L1N2L1, Canada

Hours

Reviews

4.8
211 reviews
5 stars
192
4 stars
7
3 stars
1
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Keenan received numerous accolades for his exceptional customer service, being described as knowledgeable, patient, and helpful.

Staff Performance

Multiple customers praised the staff, particularly Keenan and Ryan, for their professionalism and ability to resolve issues effectively.

Positive Experiences

Many reviews highlighted positive experiences during phone upgrades and service interactions, emphasizing the ease and thoroughness of the process.

Mixed Feedback

While most feedback was positive, there were a few negative experiences regarding unprofessional behavior from some staff members.

Store Environment

Customers appreciated the welcoming atmosphere and the willingness of staff to assist with various needs.
  • BP
    Bruce Post
    Nov 9, 2025
    5.0
    I really appreciate all the help I received from Stephanie, the manager of this location! She’s patient, and great at solving problems.
  • CB
    Christina Bilcox
    Aug 14, 2025
    5.0
    Thank you again Keenan. I appreciate all your help.
  • BE
    Brian English
    Jul 21, 2025
    5.0
    Keenan gave me good service today thank you
  • JB
    Jenny Brewer
    Jul 17, 2025
    5.0
    Needed to upgrade my phone and was helped by Keenan who was absolutely awesome! So much had changed since my last phone purchase. He was super helpful and knowledgeable. Applied my camera and screen protectors, explained the new features and made sure all my contacts, apps, photos etc. Were transferred over. I would've been lost trying to do this myself! Always worth the in person store experience! Will definitely be back to this location!
  • FM
    freddy franky micky
    Jul 9, 2025
    5.0
    My wife and I both came to transfer our phones and get new phones 🤠Stephanie was absolutely wonderful and very helpful. 😃😃

Frequently Asked Questions About Bell

What types of products and services does Bell offer at the Whitby Mall location?

Bell at Whitby Mall offers personal and business communication services including smartphones, tablets, accessories, Bell Internet, Bell Fibe TV, Bell Home Phone, and Bell Total Connect services.

Where is the Bell store in Whitby located?

The Bell store is located at 1615 Dundas St E, Level 1-22, Whitby Mall, Whitby, ON, L1N2L1, Canada.