Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.7
216 reviews
5 stars
196
4 stars
7
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Keenan received numerous accolades for his exceptional customer service, being described as knowledgeable, patient, and helpful.
Mixed Experiences
While many customers praised the service, some reported negative experiences with other staff members, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, particularly during phone upgrades and plan changes.
Store Environment
The store atmosphere was generally described as friendly and welcoming, contributing to positive customer experiences.
- NNNatalieDec 23, 20251.0Dealing with bell mobility is the biggest scam ever. I spoke to the manager at this store a few months ago explaining I didn’t wanna pay more than $100/ month and now somehow my bill came in and it’s $150 /month. I already signed a contract so now I’m stuck for another few years but I feel very misled and will be leaving this company once my contract expires
- DMDekker MortonDec 3, 20255.0Best customer service I've had at a bell store. Stephanie and her team are fantastic. Will be back for all my future upgrades
- BPBruce PostNov 9, 20255.0I really appreciate all the help I received from Stephanie, the manager of this location! She’s patient, and great at solving problems.
- CBChristina BilcoxAug 14, 20255.0Thank you again Keenan. I appreciate all your help.
- BEBrian EnglishJul 21, 20255.0Keenan gave me good service today thank you
Frequently Asked Questions About Bell
What types of products and services does Bell offer at the Whitby Mall location?
Bell at Whitby Mall offers personal and business communication services including smartphones, tablets, accessories, Bell Internet, Bell Fibe TV, Bell Home Phone, and Bell Total Connect services.
Where is the Bell store in Whitby located?
The Bell store is located at 1615 Dundas St E, Level 1-22, Whitby Mall, Whitby, ON, L1N2L1, Canada.
What are the store hours for Bell at Whitby Mall?
The store is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Which payment methods are accepted at Bell Whitby Mall?
Bell Whitby Mall accepts American Express, Cash, Check, Mastercard, and Visa.
Does Bell Whitby Mall provide service in multiple languages?
The Bell store at Whitby Mall provides service in English.
How can I contact Bell Whitby Mall by phone?
You can reach Bell Whitby Mall by calling +1 905-725-1212.
Are there other mobile phone stores near Bell Whitby Mall?
Yes, nearby mobile phone stores include Excell Communications and Majestik Communications, which offer additional options for mobile phones and telecommunications services.
What nearby facilities can I visit for health services around Bell Whitby Mall?
Nearby health facilities include Bayshore HealthCare Ltd., Whitby Urgent Care, Dr. Hanoosh Medical Office, Durham Nuclear Imaging, and Whitby Mall Physiotherapy and Chiropractic Center.
What nearby dining options are available near Bell Whitby Mall?
Nearby dining options include Whitby Wraps, Butter Chicken Roti-Whitby, Buffet World, and Coffee Time, offering a variety of cuisines and meal choices.
Are there shopping options adjacent to Bell Whitby Mall?
Yes, Whitby Mall Shopping Centre is nearby, along with stores such as Euro Comfort Footwear, Bentley (fashion accessories), Daily Planet Book Store, Graziella Fine Jewellery, and Access Storage for various shopping needs.