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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Keenan received numerous accolades for his exceptional customer service, being described as knowledgeable, patient, and helpful.
Staff Performance
Multiple customers praised the staff, particularly Keenan and Ryan, for their professionalism and ability to resolve issues effectively.
Positive Experiences
Many reviews highlighted positive experiences during phone upgrades and service interactions, emphasizing the ease and thoroughness of the process.
Mixed Feedback
While most feedback was positive, there were a few negative experiences regarding unprofessional behavior from some staff members.
Store Environment
Customers appreciated the welcoming atmosphere and the willingness of staff to assist with various needs.
BP
Bruce Post
Nov 9, 2025
5.0
I really appreciate all the help I received from Stephanie, the manager of this location! She’s patient, and great at solving problems.
CB
Christina Bilcox
Aug 14, 2025
5.0
Thank you again Keenan. I appreciate all your help.
BE
Brian English
Jul 21, 2025
5.0
Keenan gave me good service today thank you
JB
Jenny Brewer
Jul 17, 2025
5.0
Needed to upgrade my phone and was helped by Keenan who was absolutely awesome! So much had changed since my last phone purchase. He was super helpful and knowledgeable. Applied my camera and screen protectors, explained the new features and made sure all my contacts, apps, photos etc. Were transferred over. I would've been lost trying to do this myself! Always worth the in person store experience! Will definitely be back to this location!
FM
freddy franky micky
Jul 9, 2025
5.0
My wife and I both came to transfer our phones and get new phones 🤠Stephanie was absolutely wonderful and very helpful. 😃😃
What types of products and services does Bell offer at the Whitby Mall location?
Bell at Whitby Mall offers personal and business communication services including smartphones, tablets, accessories, Bell Internet, Bell Fibe TV, Bell Home Phone, and Bell Total Connect services.
Where is the Bell store in Whitby located?
The Bell store is located at 1615 Dundas St E, Level 1-22, Whitby Mall, Whitby, ON, L1N2L1, Canada.
What are the store hours for Bell at Whitby Mall?
The store is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Which payment methods are accepted at Bell Whitby Mall?
Bell Whitby Mall accepts American Express, Cash, Check, Mastercard, and Visa.
Does Bell Whitby Mall provide service in multiple languages?
The Bell store at Whitby Mall provides service in English.
How can I contact Bell Whitby Mall by phone?
You can reach Bell Whitby Mall by calling +1 905-725-1212.
Are there other mobile phone stores near Bell Whitby Mall?
Yes, nearby mobile phone stores include Excell Communications and Majestik Communications, which offer additional options for mobile phones and telecommunications services.
What nearby facilities can I visit for health services around Bell Whitby Mall?
Nearby health facilities include Bayshore HealthCare Ltd., Whitby Urgent Care, Dr. Hanoosh Medical Office, Durham Nuclear Imaging, and Whitby Mall Physiotherapy and Chiropractic Center.
What nearby dining options are available near Bell Whitby Mall?
Nearby dining options include Whitby Wraps, Butter Chicken Roti-Whitby, Buffet World, and Coffee Time, offering a variety of cuisines and meal choices.
Are there shopping options adjacent to Bell Whitby Mall?
Yes, Whitby Mall Shopping Centre is nearby, along with stores such as Euro Comfort Footwear, Bentley (fashion accessories), Daily Planet Book Store, Graziella Fine Jewellery, and Access Storage for various shopping needs.