About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.5
175 reviews
5 stars
148
4 stars
6
3 stars
3
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with specific praise for staff members like Padmini, Anuj, and Armand for their patience, knowledge, and helpfulness.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to resolve issues efficiently, making the process of selecting plans and devices smooth.
Positive Experiences
Many customers reported enjoyable and stress-free experiences, often mentioning that staff went above and beyond to assist them.
Mixed Feedback
While most reviews were positive, there were a few mentions of poor service from specific staff members, indicating inconsistency in customer experiences.
- ASAdam SJan 4, 20265.0Armand and Aggie were fantasic! Great experience !
- HLHur LuDec 31, 20255.0Very patient service and helpful solution provided by Miss Padmini
- RORussell O'BrienDec 18, 20255.0Armand Naik was an excellent representative of your company. You need more folks like him. Tremendous patience with a senior to make a successful sale and buying experience.
- JJJoan Pablo JiménezDec 14, 20255.0I had an absolutely fantastic experience at the Virgin Plus stand in Conestoga Mall. We received truly exceptional service, especially from Padmini. She was incredibly patient and helpful with both my wife and me as we sorted out our service. Her dedication and patience made a complicated process simple and stress-free. Thank you, Padmini! We highly recommend this location.
- SGSusana GarcíaDec 13, 20255.0I visited Virgin Plus at the mall today and had a fantastic experience thanks to Padmini. She helped me set up a new plan and made the whole process incredibly smooth and stress-free. She was patient, answered all my questions, and made sure I got the best deal possible. If you need help with your phone services, I highly recommend asking for Padmini!
Frequently Asked Questions About Virgin Plus
What are the operating hours for Virgin Plus at Conestoga Mall?
Virgin Plus at Conestoga Mall is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Virgin Plus located within Conestoga Mall?
Virgin Plus is located at 550 King St N, Level 1-K131, Conestoga Mall, Waterloo, ON, N2L5W6, Canada.
What type of services does Virgin Plus offer at this location?
Virgin Plus offers telecommunications services and operates as a cell phone store at Conestoga Mall.
How can I contact Virgin Plus at Conestoga Mall?
You can contact Virgin Plus at Conestoga Mall by phone at +1 519-884-3107.
Does Virgin Plus at Conestoga Mall have an online presence?
Yes, Virgin Plus has a website at https://www.virginplus.ca where you can find more information.
Are there any popular dining options near Virgin Plus at Conestoga Mall?
Yes, nearby dining options include Manchu Wok, a Chinese restaurant, Tim Hortons, a coffee shop and cafe, and Nespresso Boutique Conestoga for coffee lovers.
What shopping stores are located near Virgin Plus in Conestoga Mall?
Nearby shopping stores include Apple Conestoga (electronics and mobile phones), Browns Shoes, SoftMoc, Garage clothing, Aritzia women's clothing, Sephora cosmetics, and GameStop video games store.
Is there a place to get eyewear near Virgin Plus at Conestoga Mall?
Yes, you can visit Sunglass Hut for fashion eyewear or I Vision for optometrist services near Virgin Plus.
Can customers shop for gifts or jewelry near Virgin Plus at Conestoga Mall?
Yes, gift and jewelry shopping options nearby include Hallmark Conestoga Mall for gifts and souvenirs, Ben Moss Jewellers, and Raffi Jewellers Inc. for jewelry and fashion accessories.
What should customers know about visiting Virgin Plus at Conestoga Mall?
Customers should note Virgin Plus is open daily within mall hours and is conveniently located near many retail and dining options, making it easy to shop and dine before or after a visit.