Bell

4.2
176 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
550 King St N, Waterloo, ON
N2L5W6, Canada

Hours

Reviews

4.2
176 reviews
5 stars
133
4 stars
4
3 stars
5
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members like Disha, Sahil, and Red received high praise for their patience, knowledge, and dedication to resolving customer issues.

Professionalism

Many customers noted the professionalism and friendly demeanor of staff, particularly highlighting their willingness to go above and beyond.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise in handling technical issues and providing clear explanations.

Positive Experiences

Numerous reviews reflected overall satisfaction with the service, describing experiences as smooth, stress-free, and enjoyable.

Mixed Reviews

While many praised the service, some customers reported negative experiences, including issues with billing and service quality.
  • JE
    Jeff E
    2 days ago
    5.0
    Aleksej was helpful and very knowledgeable. Made switching providers smooth and painless. He also made great suggestions when I couldn’t make up my mind on which phone to get. We are very happy with the service Aleksej provided and is a big reason for why we switched to Bell.
  • AB
    amilcar gil Bolanos
    5 days ago
    5.0
    Disha is a profesional person , she help me a lot with my requirements, fast . Explain me everything, And if I need to do more stuff with bell I will go with her
  • MG
    Mafer Gil
    5 days ago
    5.0
    Disha helped me so much!! Gave me a list of options to choose from to make the best decision to upgrade my phone. She explained everything through and through and was super patient with all my questions and asks.
  • GG
    Gam
    Nov 13, 2025
    5.0
    RCS chats weren't working, needed a new SIM and got setup in as little as 5 minutes. Excellent service by Prajeesh highly recommend :)
  • MG
    Moe Gurgi
    Oct 23, 2025
    5.0
    I had an excellent experience with Sahil, who helped me resolve an issue with my eSIM. He was extremely patient, professional, and knowledgeable throughout the entire process. Even when the issue took some time to troubleshoot, he remained calm, friendly, and made sure everything was fully resolved before ending the call. It’s rare to find such dedicated and customer-focused support, and I truly appreciate the effort he put in. Thank you, Sahil, for your outstanding service and for making a potentially stressful situation smooth and easy!

Frequently Asked Questions About Bell

What services does Bell Conestoga Mall offer?

Bell Conestoga Mall offers personal and business communications services including Bell Mobility, Satellite TV, Fibe TV, internet, home phone, and smart home security solutions.

Where is Bell Conestoga Mall located?

Bell Conestoga Mall is located at 550 King St N, Level 1 G4, Waterloo, ON, N2L5W6, inside Conestoga Mall.