Bell

4.2
181 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
550 King St N, Waterloo, ON
N2L5W6, Canada

Hours

Reviews

4.2
181 reviews
5 stars
138
4 stars
4
3 stars
5
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Disha, Sahil, and Red for their exceptional service.

Professionalism

Several reviews noted the professionalism of the staff, with many customers feeling that their concerns were addressed thoroughly and respectfully.

Mixed Experiences

While many reviews were positive, there were also complaints about billing issues, misinformation, and poor service experiences, indicating inconsistency in service quality.

Product Knowledge

Customers frequently mentioned the staff's strong knowledge of products and services, which contributed to a smooth and informative experience.

Store Environment

The store environment was generally described as clean and welcoming, contributing to a positive shopping experience.
  • JF
    Jim Fox
    Jan 2, 2026
    5.0
    Excellent customer service from Disha.
  • ER
    Esme Rigden-Briscall
    Nov 29, 2025
    5.0
    Had issues with my service & billing. Disha was so incredibly helpful and kind! She worked through all the issues that came up and fixed the problem!
  • JE
    Jeff E
    Nov 22, 2025
    5.0
    Aleksej was helpful and very knowledgeable. Made switching providers smooth and painless. He also made great suggestions when I couldn’t make up my mind on which phone to get. We are very happy with the service Aleksej provided and is a big reason for why we switched to Bell.
  • AB
    amilcar gil Bolanos
    Nov 19, 2025
    5.0
    Disha is a profesional person , she help me a lot with my requirements, fast . Explain me everything, And if I need to do more stuff with bell I will go with her
  • MG
    Mafer Gil
    Nov 19, 2025
    5.0
    Disha helped me so much!! Gave me a list of options to choose from to make the best decision to upgrade my phone. She explained everything through and through and was super patient with all my questions and asks.

Frequently Asked Questions About Bell

What services does Bell Conestoga Mall offer?

Bell Conestoga Mall offers personal and business communications services including Bell Mobility, Satellite TV, Fibe TV, internet, home phone, and smart home security solutions.

Where is Bell Conestoga Mall located?

Bell Conestoga Mall is located at 550 King St N, Level 1 G4, Waterloo, ON, N2L5W6, inside Conestoga Mall.