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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Disha, Sahil, and Red for their exceptional service.
Professionalism
Several reviews noted the professionalism of the staff, with many customers feeling that their concerns were addressed thoroughly and respectfully.
Mixed Experiences
While many reviews were positive, there were also complaints about billing issues, misinformation, and poor service experiences, indicating inconsistency in service quality.
Product Knowledge
Customers frequently mentioned the staff's strong knowledge of products and services, which contributed to a smooth and informative experience.
Store Environment
The store environment was generally described as clean and welcoming, contributing to a positive shopping experience.
JF
Jim Fox
Jan 2, 2026
5.0
Excellent customer service from Disha.
ER
Esme Rigden-Briscall
Nov 29, 2025
5.0
Had issues with my service & billing. Disha was so incredibly helpful and kind! She worked through all the issues that came up and fixed the problem!
JE
Jeff E
Nov 22, 2025
5.0
Aleksej was helpful and very knowledgeable. Made switching providers smooth and painless. He also made great suggestions when I couldn’t make up my mind on which phone to get. We are very happy with the service Aleksej provided and is a big reason for why we switched to Bell.
AB
amilcar gil Bolanos
Nov 19, 2025
5.0
Disha is a profesional person , she help me a lot with my requirements, fast . Explain me everything,
And if I need to do more stuff with bell I will go with her
MG
Mafer Gil
Nov 19, 2025
5.0
Disha helped me so much!! Gave me a list of options to choose from to make the best decision to upgrade my phone. She explained everything through and through and was super patient with all my questions and asks.
Bell Conestoga Mall offers personal and business communications services including Bell Mobility, Satellite TV, Fibe TV, internet, home phone, and smart home security solutions.
Where is Bell Conestoga Mall located?
Bell Conestoga Mall is located at 550 King St N, Level 1 G4, Waterloo, ON, N2L5W6, inside Conestoga Mall.
What are the Bell Conestoga Mall store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Does Bell Conestoga Mall offer curbside pickup?
Yes, Bell Conestoga Mall provides curbside pickup services for customer convenience.
What payment options are accepted at Bell Conestoga Mall?
They accept American Express, Cash, Check, Mastercard, and Visa.
How can I contact Bell Conestoga Mall?
You can reach Bell Conestoga Mall by phone at +1 519-747-2336 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Waterloo/Bell-Conestoga-Mall/FR033.
Are there any nearby electronics stores close to Bell Conestoga Mall?
Yes, nearby electronics stores include Apple Conestoga and Mobile Outfitters, great for customers to compare devices or get accessories after visiting Bell.
What dining options are available near Bell Conestoga Mall?
Near Bell Conestoga Mall you can find Manchu Wok, a Chinese restaurant, as well as Tim Hortons for coffee and light meals, ideal for a meal before or after your visit.
Can I shop for clothing and accessories near Bell Conestoga Mall?
Yes, there are many clothing and fashion stores nearby such as Aerie, Garage, lululemon Waterloo, and Bcbgmaxazria, providing plenty of options while you shop at Bell.
Are there any nearby services for mobile phone repair near Bell Conestoga Mall?
Yes, Mobile Klinik is a nearby mobile phone repair shop where customers can get their devices fixed conveniently after visiting Bell.