Business Details
550 King St N, Waterloo, ON
N2L5W6, Canada
Certified by Bell • Feb 22, 2026
(519) 747-2336
Certified by Bell • Feb 22, 2026
http://storelocator.bell.ca/bellca/en/ON/Waterloo/Bell-Conestoga-Mall/FR033
Certified by Bell • Feb 22, 2026
About
Certified by Bell • Feb 22, 2026
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Certified by Bell • Feb 22, 2026
Hours
Certified by Bell • Feb 22, 2026
Reviews
4.2
187 reviews
5 stars
143
4 stars
4
3 stars
5
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Disha, Sahil, and Red for their professionalism, patience, and knowledge.
Knowledgeable Staff
Numerous reviews noted the staff's expertise in helping customers with their needs, including phone upgrades and plan changes, making the process smooth and stress-free.
Mixed Experiences
While many reviews were positive, there were also complaints about unprofessional conduct and lack of communication from some staff members, indicating inconsistency in service quality.
Problem Resolution
Several customers expressed satisfaction with how staff handled issues, particularly Disha and Krystle, who were noted for their thoroughness and dedication in resolving problems.
- KPKaran Parekh6 days ago5.0Amazing experience with Sahil. He helped us to get the best deal and was very polite. This is one of the best Bell store in KWC area. Keep up the good work!!!
- FSFelipe Castro SantisFeb 18, 20265.0Prajeesh was fabolous , always aware of all promotions and gave us the perfect deal , will be back just for him
- RXRain xvFeb 13, 20265.0Prajeesh Shammy, nice guy helped me transfer my e sim to another phone really quickly and fixed the issue!
- HKHarjot KangFeb 13, 20265.0If you’re headed to Bell at Conestoga Mall, do yourself a favour and ask for Sahil I’ve had my fair share of frustrating experiences with phone upgrades and plan changes in the past, but Sahil made the entire process seamless and actually enjoyable. He is incredibly knowledgeable, patient, and most importantly - he didn't try to upsell me on things I didn't need. He took the time to find the absolute best deal for my budget and made sure I understood every detail of my new plan. The customer service here is top-notch because of him. Professional, friendly, and efficient. I walked out feeling like I got a win. Thanks again, Sahil!
- WWWill WaltersFeb 5, 20265.0Prajeesh was the best service we could ever ask for he deserves a raise.😊
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Certified February 22, 2026Yext Knowledge Graph
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