Rikaz Razak of 900 Dufferin mall was extremely helpful with my issue and was very knowledgeable . Ravi Kumar
AA
A.S
Apr 15, 2026
1.0
This review is about Virgin mobile phone customer service and loyalty although the agent lied me about my contract but I didn't care about it. I have bought a phone with 2 years contract to have Canada wide data coverage but if I step out of Toronto I have no internet. It is not about slow or on/off internet. I have no data at all. Rarely I get a drop of data. It happened in Ottawa. Whole city, not a place. After multiple times of spending time with troubleshooting with techs, l called loyalty team. What I was offered is paying more to upgrade my plan. This is breaking the contract. I have Canada wide internet but I have it only in Toronto.
HM
Heidi Morris
Apr 1, 2026
5.0
Audi and Rick were super helpful getting me set up with a new phone number and adding it to my current device from the US! Definitely recommend!
LS
Lexus Sky
Mar 28, 2026
5.0
had a fantastic experience with RIKAZ and Rick Virgin Plus at Dufferin mall. They’re incredibly helpful, with a great attitude and a really positive approach. My issue was resolved quickly, and I felt genuinely valued as a customer. I highly recommend their service and this representative in particular
MB
Melida Bousquet (Sasha Blu)
Mar 28, 2026
5.0
I had such a great experience upgrading my phone today with Rikaz and Rick The customer service was absolutely amazing very patient, knowledgeable, and made sure I understood everything. They really went above and beyond, and I left feeling taken care of. Highly recommend Virgin Plus Duffrine Mall ✨
Virgin Plus is located at 900 Dufferin St, Level 1, Toronto, ON, M6H4A9, within Dufferin Mall.
What are the operating hours of Virgin Plus at Dufferin Mall?
Virgin Plus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What services does Virgin Plus offer at this location?
Virgin Plus provides telecommunications services, including cell phone sales and repairs.
How can I contact Virgin Plus at Dufferin Mall by phone?
You can reach Virgin Plus by phone at +1 416-532-8129.
Does Virgin Plus have an official website?
Yes, you can visit Virgin Plus's official website at https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open (not closed).
What time zone is Virgin Plus at Dufferin Mall located in?
Virgin Plus operates in the America/Toronto time zone.
What nearby stores can I visit for fashion shopping around Virgin Plus?
Nearby fashion stores include Tommy Hilfiger, Suzy Shier, Windsor, Banana Republic Factory, La Senza, Smart Set, and Vans.
Are there food options near Virgin Plus in Dufferin Mall?
Yes, nearby food options include Barburrito (Mexican), Pizza Pizza, Manchu Wok (Chinese fast food), McDonald's (burger fast food), and Starbucks (coffee shop).
What places near Virgin Plus can help with telecom or device repair?
Nearby telecom and repair stores include Rogers, Wirelesswave, and Tbooth Wireless, which also provide mobile phones and related services.
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