About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
358 reviews
5 stars
297
4 stars
9
3 stars4
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Fahad, Winston, and Dorsa going above and beyond to assist.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining plans and products, ensuring customers understood their options and made informed decisions.
Overall Experience
The majority of customers reported a positive experience, appreciating the smooth process of upgrading or switching plans, and many recommended visiting the store for assistance.
Staff Attitude
Reviewers noted the warm and patient demeanor of the staff, which contributed to a welcoming atmosphere and made customers feel valued.
- ATAmanda ToDec 17, 20255.0I always enjoy stopping by here for general question as the staff are very kind and informative.
- RRRadhakrishna RaoDec 16, 20255.0Very good Winston Lee,a very good customer representative..
- TBTereza BlahovaDec 16, 20255.0I got a new phone from the Virgin plus kiosk with the help of Winston who was very knowledgeable and made the transition between phones and plans easy to understand!
- MMMatthew MacdonaldDec 15, 20255.0Fahad was extremely knowledgeable and very pleasant to work with. He walked us through everything and answered all our questions and we ended up with a good plan!
- SMSean McCallumDec 2, 20255.0I went in to upgrade my phone and plan. Winston helped me out and was great. He and the team did a great job and went the extra mile through the whole process. Great!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 218 Yonge St, Level 1-118, Toronto Eaton Centre, Toronto, ON, M5B2H6, Canada.
What are the operating hours of Virgin Plus at the Toronto Eaton Centre?
Virgin Plus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact Virgin Plus at this location?
You can reach Virgin Plus at +1 416-977-4650.
What types of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store.
Is Virgin Plus currently open?
Virgin Plus is currently open according to their schedule and is not closed.
Where can I find more information about Virgin Plus online?
More information is available on their website: https://www.virginplus.ca
What promotional message does Virgin Plus feature today?
Virgin Plus features the message: 'Today just got better.' More details can be found at https://www.bell.ca/.
Which telecommunications competitors are near Virgin Plus at Toronto Eaton Centre?
Nearby competitors include Rogers and Virgin Mobile Canada, both offering telecommunications and mobile phone services.
What shopping options are available near Virgin Plus?
Near Virgin Plus, you can shop at Miniso, Sephora, Lids, Foot Locker, BOSS Menswear Shop, Swarovski, MANGO, and S&S Clothing.
What dining options can I explore near Virgin Plus in the Toronto Eaton Centre?
Nearby dining options include Thai Express for quick Thai food and Milestones for Canadian cuisine and cocktails.