About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
352 reviews
5 stars
291
4 stars
9
3 stars4
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Fahad, Dorsa, and Agash.
Product Knowledge
Reviewers highlighted the staff's ability to explain options clearly and provide tailored recommendations based on individual needs.
Efficiency
Many customers noted that their service experiences were quick and seamless, with staff efficiently handling upgrades and plan changes.
Personalized Experience
Customers appreciated the personalized attention they received, with staff taking the time to understand their needs and provide suitable solutions.
Positive Atmosphere
The overall atmosphere in the store was described as warm and welcoming, contributing to a pleasant shopping experience.
- JGJay GeareyNov 16, 20255.0Winston went above and beyond to solve our problem
- NMNisha MaloNov 7, 20255.0Great store.
- WWWeKindnessNov 2, 20255.0Fahad was a really nice guy who helped me with a payment issue I had with Virgin Plus. I’d been dealing with a headache for two weeks, but he took the time to fix it, guide me through everything, and even gave me a good offer and recommendation. I know Virgin can be annoying and disorganized sometimes, but this guy makes you actually want to stay with them. He truly deserves credit for that.
- JCJohn CarolanNov 1, 20255.0Fahd was great. Very helpful and knowledgable
- CGChristina GarciaOct 11, 20255.0I've been a virgin customer forever. Today I realised it would probably be best for me to come in and have a conversation with a person than navigate their website for my upgrade options. I'm so glad I did! Real conversations real sales people who actually cared about what I needed without upselling me. I have to give it up to Fahad that helped me out. You got yourself a good one Virgin!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 218 Yonge St, Level 1-118, Toronto Eaton Centre, Toronto, ON, M5B2H6, Canada.
What are the operating hours of Virgin Plus at the Toronto Eaton Centre?
Virgin Plus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact Virgin Plus at this location?
You can reach Virgin Plus at +1 416-977-4650.
What types of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store.
Is Virgin Plus currently open?
Virgin Plus is currently open according to their schedule and is not closed.
Where can I find more information about Virgin Plus online?
More information is available on their website: https://www.virginplus.ca
What promotional message does Virgin Plus feature today?
Virgin Plus features the message: 'Today just got better.' More details can be found at https://www.bell.ca/.
Which telecommunications competitors are near Virgin Plus at Toronto Eaton Centre?
Nearby competitors include Rogers and Virgin Mobile Canada, both offering telecommunications and mobile phone services.
What shopping options are available near Virgin Plus?
Near Virgin Plus, you can shop at Miniso, Sephora, Lids, Foot Locker, BOSS Menswear Shop, Swarovski, MANGO, and S&S Clothing.
What dining options can I explore near Virgin Plus in the Toronto Eaton Centre?
Nearby dining options include Thai Express for quick Thai food and Milestones for Canadian cuisine and cocktails.