About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.5
223 reviews
5 stars
176
4 stars
18
3 stars
5
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, professionalism, and friendliness, with many specific mentions of employees like Jeff, Aryadeep, and Audi.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues quickly and effectively, with particular commendation for employees like Fahad and Agash.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service from specific employees, indicating inconsistency in customer experiences.
Store Environment
Some customers mentioned the lack of seating in the store, which made long wait times uncomfortable.
Product Knowledge
Employees were frequently recognized for their knowledge about products and plans, helping customers make informed decisions.
- ACAlexandra CBNov 8, 20255.0Amazing customer service at virgin dufferin mall kiosk thank you 🩷🩷🩷
- SASharon Anderson-EllisOct 7, 20255.0Great customer service! I had a problem with my cellphone. Rikaz fixed it right away. Thank you.😊
- QNQuang NguyenOct 6, 20255.0Great service from Beverly-- thanks for helping out
- AHAusra HOct 3, 20255.0Audi was amazing at helping me solve an issue I had with roaming and was kind, courteous and quick. A great employee and rep for Virgin Plus
- APAdonis PerezSep 24, 20255.0Jeff made it so easy, I had to do A Sim swap, and it was proving difficult for people over the phone
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 900 Dufferin St, Level 1, Toronto, ON, M6H4A9, within Dufferin Mall.
What are the operating hours of Virgin Plus at Dufferin Mall?
Virgin Plus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What services does Virgin Plus offer at this location?
Virgin Plus provides telecommunications services, including cell phone sales and repairs.
How can I contact Virgin Plus at Dufferin Mall by phone?
You can reach Virgin Plus by phone at +1 416-532-8129.
Does Virgin Plus have an official website?
Yes, you can visit Virgin Plus's official website at https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open (not closed).
What time zone is Virgin Plus at Dufferin Mall located in?
Virgin Plus operates in the America/Toronto time zone.
What nearby stores can I visit for fashion shopping around Virgin Plus?
Nearby fashion stores include Tommy Hilfiger, Suzy Shier, Windsor, Banana Republic Factory, La Senza, Smart Set, and Vans.
Are there food options near Virgin Plus in Dufferin Mall?
Yes, nearby food options include Barburrito (Mexican), Pizza Pizza, Manchu Wok (Chinese fast food), McDonald's (burger fast food), and Starbucks (coffee shop).
What places near Virgin Plus can help with telecom or device repair?
Nearby telecom and repair stores include Rogers, Wirelesswave, and Tbooth Wireless, which also provide mobile phones and related services.