About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
306 reviews
5 stars
276
4 stars2
3 stars4
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Nolan, Khushboo, and Mel, received high praise for their friendly, helpful, and professional service.
Knowledgeable Staff
Customers appreciated the staff's expertise and ability to provide tailored solutions and recommendations.
Quick Service
Many reviews highlighted the efficiency of service, with customers often being assisted and leaving the store quickly.
Problem Resolution
Staff were commended for their patience and effectiveness in resolving issues, including phone upgrades and account management.
Positive Experiences
Overall, customers reported very positive experiences, often recommending the store and specific staff members.
- MFMehran FarahaniNov 17, 20255.0Eshu is really helpful and kindness. highly recommend
- SSsaeed shahsavaryNov 17, 20255.0Great service from Eshu
- SWSelina WangOct 29, 20255.0Nolan is the best! Thank you for your help! I was very stressed about my billing issue, but Nolan helped me with so much patience and kindness. He made phone calls for me, took the time to double-check everything, and really cared about solving my problem. Because of him, I feel supported and respected as a customer. I’m truly grateful — thank you, Nolan! You made my day so much better! 🌟
- ICIrene COct 10, 20255.0Nolan was super friendly and professional. I got my new phone at the best price!!! 10/10 experience.
- SPShelby PappOct 6, 20255.0Great service from Khushboo! I upgraded my phone online but received it already broken from Virgin Mobile and had brought it here to see what I could do. The service I had received from the hotline on the phone was slow and unhelpful but Khushboo was very accommodating and extremely patient and she did quite literally everything she could to help me!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located in Toronto?
Virgin Plus is located at 220 Yonge St, Level 2-B218C, Toronto Eaton Centre, Toronto, ON M5B2H1, Canada.
What are the operating hours of Virgin Plus at Toronto Eaton Centre?
Virgin Plus is open Monday to Saturday from 10:00 to 21:00 and on Sunday from 11:00 to 19:00.
What services does Virgin Plus offer at this location?
Virgin Plus offers phones, SIM cards, top-up cards, and has a multilingual support team.
Which languages are supported by the Virgin Plus multilingual support team?
The support team at Virgin Plus speaks English, French (Francais), and Chinese.
What contact number can I use to reach Virgin Plus at Toronto Eaton Centre?
You can reach Virgin Plus at +1 416-591-7583.
Does Virgin Plus have an online website for more information?
Yes, more information is available at https://www.virginplus.ca.
Can I visit other mobile stores near Virgin Plus at Toronto Eaton Centre?
Yes, nearby mobile stores include WIND Mobile, Freedom Mobile, and Wireless DNA - Fido Exclusive Dealer, which you can visit for additional options or services.
Are there clothing stores near Virgin Plus where I can shop after my visit?
Yes, several clothing stores are nearby such as Wilfred, Babaton, TNA, American Eagle, ALO, Aerie, Bluenotes, and Aéropostale for a variety of fashion options.
What beauty and cosmetic stores are available close to Virgin Plus in Toronto Eaton Centre?
Nearby beauty and cosmetic stores include LOccitane en Provence, Benefit Cosmetics Brow Bar, and Beauty Boutique by Shoppers Drug Mart.
What should I know about public places near Virgin Plus at Toronto Eaton Centre for a convenient visit?
The Toronto Eaton Centre location places Virgin Plus near various retail and service businesses including Nike - The Eaton Center and Shoppers Drug Mart, making it easy to combine visits for shopping, beauty, and mobile needs.