About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
320 reviews
5 stars
289
4 stars2
3 stars4
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Nolan, Mel, and Khushboo, received high praise for their helpfulness, patience, and professionalism in assisting customers.
Billing Issues
Some customers reported concerns about unexpected charges and billing discrepancies, indicating a need for improved transparency.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers find suitable plans and solutions.
Overall Experience
Many customers expressed satisfaction with their experiences, highlighting quick service and effective problem resolution.
- SASteven AspreyJan 4, 20265.0Great and knowledgeable service, thanks Nolan!
- TDThakor DivyaJan 1, 20265.0Ibraheem is a best and he gave me good deal
- LXLilian XuDec 30, 20255.0Nolan is very professional and patient with my concerns and provides excellent customer service.
- JJJudyDec 27, 20255.0Tanmay provided me with excellent service! He did more that I expected him to do, I would recommend him and virgin mobile.
- RBRex BDec 18, 20255.0BERINE is amazing, so patient and kind with me when I was feeling very flustered about being unable to put my old phone number onto my new upgraded iPhone which I had originally ordered from Virgin Plus online. She meticulously broke down every step required, and reverified all my information before ultimately resolving and SOLVING my issues! An absolute lifesaver who saved me a lot of stress. Thank you, Berine! 😊
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located in Toronto?
Virgin Plus is located at 220 Yonge St, Level 2-B218C, Toronto Eaton Centre, Toronto, ON M5B2H1, Canada.
What are the operating hours of Virgin Plus at Toronto Eaton Centre?
Virgin Plus is open Monday to Saturday from 10:00 to 21:00 and on Sunday from 11:00 to 19:00.
What services does Virgin Plus offer at this location?
Virgin Plus offers phones, SIM cards, top-up cards, and has a multilingual support team.
Which languages are supported by the Virgin Plus multilingual support team?
The support team at Virgin Plus speaks English, French (Francais), and Chinese.
What contact number can I use to reach Virgin Plus at Toronto Eaton Centre?
You can reach Virgin Plus at +1 416-591-7583.
Does Virgin Plus have an online website for more information?
Yes, more information is available at https://www.virginplus.ca.
Can I visit other mobile stores near Virgin Plus at Toronto Eaton Centre?
Yes, nearby mobile stores include WIND Mobile, Freedom Mobile, and Wireless DNA - Fido Exclusive Dealer, which you can visit for additional options or services.
Are there clothing stores near Virgin Plus where I can shop after my visit?
Yes, several clothing stores are nearby such as Wilfred, Babaton, TNA, American Eagle, ALO, Aerie, Bluenotes, and Aéropostale for a variety of fashion options.
What beauty and cosmetic stores are available close to Virgin Plus in Toronto Eaton Centre?
Nearby beauty and cosmetic stores include LOccitane en Provence, Benefit Cosmetics Brow Bar, and Beauty Boutique by Shoppers Drug Mart.
What should I know about public places near Virgin Plus at Toronto Eaton Centre for a convenient visit?
The Toronto Eaton Centre location places Virgin Plus near various retail and service businesses including Nike - The Eaton Center and Shoppers Drug Mart, making it easy to combine visits for shopping, beauty, and mobile needs.