Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
If I could give a zero. I would. My first and last time using fedex for anything. They gave me an eta of 1-3pm. Then at 4 pm it changed to “before 10pm”. Absolutely ridiculous. How can you be off by that much for an eta? It’s the delivery guys job to deliver efficiently?
KJ
keturah Johnson-Lumapas
2 days ago
1.0
Seems like they steal package or just extremely unprofessional and unorganized. First delivered my package somewhere else but was” able to retrieve it “ got a delivered notification and that it was signed by someone completely different then on the package. I called and complained and they ensured that my package will be delivered the next day ….. next day arrives and again no package…. I called again and they said that it will be delivered by 6pm…. 6pm passes I called and get told that my package is again some how in a trailer?!?!? Not even uni uni is this bad . Worst carrier service I have ever experienced!!!! 300 dollars worth of merchandise that no one can count for !!! Will never use FedEx again!!!!! This experience has caused me so much stress and anxiety. Customer service is even poorer no one knows what they are doing over there ! Avoid at all cost !!! Update, they are now saying the shipper requested the package back . I contacted the shipper and they sent me documentation that was false !
RP
Richard Pringle
Feb 24, 2026
4.0
I had a bit of a rough experience trying to ship with FedEx ground at this location but came back in and spoke to Lenie. What a breath of fresh with respect to customer service. She tried to figure out what the problem is despite there not being a case file. She said she's seen this issue before, but doesn't know how to prevent it since they were originally only FedEx Express (air) and still haven't been properly trained on everything ground. She not only wanted to understand my issue, but she also wanted to understand to prevent the issue for future customers.
Thank you Lenie, you turned a problem into a truly enjoyable experience. You were fast AND thorough AND friendly! 5 stars for Lenie minus 1 star for FedEx Ground
MS
Mahbod Sabbaghi
Jan 22, 2026
5.0
Yasir was incredibly helpful, literally helped me every single step of the way to make sure I could get my package sent out. 10/10 experience
DT
Danielle T
Jan 19, 2026
1.0
Always a horrible experience with the company.They lied about the delivery attempt.I was at home!!!!! They fail to deliver my package at my address and then I have to go on a wild goose chase trying to find my packages.Customer service reps are no use. No one can ever tell me where the packages are and I have to go way out of my way to go get the package that may or may not be at the fedex office. Outside feels like -18 degrees and i had to go to the fedex office before they return my package to the sender. What's the point of a delivery company that always does this -and guess what i am never compensated or reimbursed.If you can never use this company
Frequently Asked Questions About FedEx Ship Centre
What services does FedEx Ship Centre offer?
FedEx Ship Centre offers shipping services including FedEx Express, FedEx Ground, and FedEx Express Freight, serving shipments within Canada, to the U.S., and internationally.
Where is FedEx Ship Centre located?
It is located at 475 Commissioners St, Toronto, ON, M4M1A5, Canada.
What are the operating hours of FedEx Ship Centre?
The centre is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 12:00 PM to 4:00 PM, and closed on Sundays.
What payment methods are accepted at FedEx Ship Centre?
They accept American Express, Cash, MasterCard, and Visa payment options.
Which languages are supported at FedEx Ship Centre?
Services are provided in English and French.
Can I purchase packaging supplies at FedEx Ship Centre?
Yes, FedEx Ship Centre sells FedEx Express packaging and supplies packaging materials as part of its services.
Is there a way to contact FedEx Ship Centre directly?
Yes, you can call them at +1 800-463-3339 for inquiries or support.
Are there any public recycling facilities near FedEx Ship Centre?
Yes, the Commissioners Street Transfer Station, a public recycling center and government service facility, is located nearby and may be useful for waste disposal needs during your visit.
What nearby places can I visit for furniture shopping near FedEx Ship Centre?
The Wood Commission, a furniture store, is located nearby and could be a good option if you want to shop for furniture before or after your visit.
Are there nearby dining or relaxation options close to FedEx Ship Centre?
Yes, Mayfair, which offers restaurant services and spa facilities, is nearby. It’s a convenient spot to relax or dine when visiting the area.
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