FedEx Ship Centre

3.3
694 reviews
FedEx airplanes

About

Shipping ServiceMailing ServicePackaging Supply Store
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.

Location

FedEx Ship Centre
475 Commissioners St, Toronto, ON
M4M1A5, Canada

Hours

Reviews

3.3
694 reviews
5 stars
278
4 stars
102
3 stars
60
2 stars
36
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, many reported poor communication and unprofessional behavior from the overall customer service team.

Delivery Issues

Numerous reviews highlighted significant problems with package delivery, including missed delivery attempts, delays, and packages being marked as delivered when they were not.

Efficiency

Customers experienced frustration with slow service and inefficiencies, particularly regarding package handling and tracking.

Mixed Experiences

Some customers had positive experiences with specific employees, but these were overshadowed by widespread complaints about the overall service quality.

Online System Problems

Many users reported issues with the FedEx online interface, including difficulties with tracking, scheduling pickups, and obtaining accurate information.
  • JP
    Jasmina Pulatova
    6 days ago
    1.0
    Didn’t get my package, it’s delayed for a week. How can only shipper change the address? Then how do I get my package?!
  • SD
    Safrina D
    Nov 11, 2025
    1.0
    I recently received my order for a 72×36 glass mirror, and I’m very disappointed with how it was delivered. The delivery person handled the package roughly and left it leaning halfway against the stairs instead of placing it safely at my door. They also did not ring the doorbell, so I wasn’t aware it had arrived until later. Given that this is a fragile item, the way it was handled was unsafe and unprofessional. I’ve taken photos of how it was left in case there’s any damage.
  • AJ
    Alex Johnson
    Nov 6, 2025
    5.0
    Absolutely amazing couple of ladies working the night shift , warm and kind and assisted me with -what was- a tedious ordeal, took extra care with my package and documents, and ensured proper shipment .
  • TW
    Ted Watson
    Nov 6, 2025
    1.0
    Not sure of which FedEx facility is doing this, but at any rate, I have been told that I must pay to get the tracking number. Is this true or not
  • MQ
    Max Q
    Nov 4, 2025
    1.0
    Driver did not make attempts to deliver and lied about it to get off shift quicker, and then almost lost my passport. However the staff at the center was nice.

Frequently Asked Questions About FedEx Ship Centre

What services does FedEx Ship Centre offer?

FedEx Ship Centre offers shipping services including FedEx Express, FedEx Ground, and FedEx Express Freight, serving shipments within Canada, to the U.S., and internationally.

Where is FedEx Ship Centre located?

It is located at 475 Commissioners St, Toronto, ON, M4M1A5, Canada.