Shipping ServiceMailing ServicePackaging Supply Store
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
While some customers praised individual staff members for their friendliness and helpfulness, many reported poor communication and unprofessional behavior from the overall customer service team.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including missed delivery attempts, delays, and packages being marked as delivered when they were not.
Efficiency
Customers experienced frustration with slow service and inefficiencies, particularly regarding package handling and tracking.
Mixed Experiences
Some customers had positive experiences with specific employees, but these were overshadowed by widespread complaints about the overall service quality.
Online System Problems
Many users reported issues with the FedEx online interface, including difficulties with tracking, scheduling pickups, and obtaining accurate information.
JP
Jasmina Pulatova
6 days ago
1.0
Didn’t get my package, it’s delayed for a week. How can only shipper change the address? Then how do I get my package?!
SD
Safrina D
Nov 11, 2025
1.0
I recently received my order for a 72×36 glass mirror, and I’m very disappointed with how it was delivered. The delivery person handled the package roughly and left it leaning halfway against the stairs instead of placing it safely at my door. They also did not ring the doorbell, so I wasn’t aware it had arrived until later.
Given that this is a fragile item, the way it was handled was unsafe and unprofessional. I’ve taken photos of how it was left in case there’s any damage.
AJ
Alex Johnson
Nov 6, 2025
5.0
Absolutely amazing couple of ladies working the night shift , warm and kind and assisted me with -what was- a tedious ordeal, took extra care with my package and documents, and ensured proper shipment .
TW
Ted Watson
Nov 6, 2025
1.0
Not sure of which FedEx facility is doing this, but at any rate, I have been told that I must pay to get the tracking number. Is this true or not
MQ
Max Q
Nov 4, 2025
1.0
Driver did not make attempts to deliver and lied about it to get off shift quicker, and then almost lost my passport. However the staff at the center was nice.
Frequently Asked Questions About FedEx Ship Centre
What services does FedEx Ship Centre offer?
FedEx Ship Centre offers shipping services including FedEx Express, FedEx Ground, and FedEx Express Freight, serving shipments within Canada, to the U.S., and internationally.
Where is FedEx Ship Centre located?
It is located at 475 Commissioners St, Toronto, ON, M4M1A5, Canada.
What are the operating hours of FedEx Ship Centre?
The centre is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 12:00 PM to 4:00 PM, and closed on Sundays.
What payment methods are accepted at FedEx Ship Centre?
They accept American Express, Cash, MasterCard, and Visa payment options.
Which languages are supported at FedEx Ship Centre?
Services are provided in English and French.
Can I purchase packaging supplies at FedEx Ship Centre?
Yes, FedEx Ship Centre sells FedEx Express packaging and supplies packaging materials as part of its services.
Is there a way to contact FedEx Ship Centre directly?
Yes, you can call them at +1 800-463-3339 for inquiries or support.
Are there any public recycling facilities near FedEx Ship Centre?
Yes, the Commissioners Street Transfer Station, a public recycling center and government service facility, is located nearby and may be useful for waste disposal needs during your visit.
What nearby places can I visit for furniture shopping near FedEx Ship Centre?
The Wood Commission, a furniture store, is located nearby and could be a good option if you want to shop for furniture before or after your visit.
Are there nearby dining or relaxation options close to FedEx Ship Centre?
Yes, Mayfair, which offers restaurant services and spa facilities, is nearby. It’s a convenient spot to relax or dine when visiting the area.