Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Toronto Downtown in Toronto offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
48 reviews
5 stars
29
4 stars
2
3 stars0
2 stars
2
1 star
15
- CHcarlos herreraNov 14, 20255.0Today, Friday Nov 14. I had an excellent experience at the DHL customer service counter thanks to the representative who assisted me. His knowledge of all DHL services was truly impressive—he explained the option clearly and helped me choose the best solution for my needs. He was extremely helpful, patient, and went above and beyond to make sure everything was handled correctly. It’s rare to come across someone with such professionalism and dedication to great service. I left feeling confident and well taken care of. DHL is lucky to have him on their team! Highly recommended.
- DLDartland LeeNov 13, 20255.0This place has a good costumer service. They even tell you any promos they have. You just have to be nice.
- MLMarin LukinOct 31, 20255.0The gentleman at the desk was very polite and informative from the moment we stepped in to once we sent the package. Appreciated!
- MMMIKESep 29, 20251.0Spoke to an agent this morning to confirm my package was arriving today. She confirmed it would arrive by 5pm. It's 5pm called DHL and the informed me it's not arriving till Oct 1st now. Apparently when an agent decides to make a change to your order it stops the delivery process and delays it for TWO DAYS! So sat around waiting for a package the agent lied would arrive today before 5pm. DHL, here to waste your time.
- HTHarvey TanSep 16, 20255.0I mailed my documents through DHL today at 10 Lombard Street, Toronto. A pleasant surprise from Vishal (Store: Exc-Retail) who was attentive, courteous and aims to please. The other (sorry I didn't catch your name) was pleasant and helped me navigate in filling the form and made it easy for me. May both of you live long and prosper.
Frequently Asked Questions About DHL Express Service Point Toronto Downtown
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the shipping costs at DHL Express Service Point Toronto Downtown?
Shipping costs depend on the weight, size, and destination country. The Express Easy product offers preset pricing based on box size.
How long does international shipping take from this DHL location?
Transit times vary depending on the destination country and Customs requirements.
Can the shipper pay duties and taxes for international shipments?
In many cases, duties and taxes must be paid by the receiver at the destination according to local regulations.
Is it possible to ship to a P.O. Box from here?
No, DHL does not ship to P.O. Boxes.
Can I ship medication through DHL Express Service Point Toronto Downtown?
Certain medications can be shipped to specific countries. Staff at the ServicePoint can assist with destination-specific requirements.
Does this DHL location offer domestic shipping within Canada?
Yes, starting May 2025, nationwide domestic shipping is available in Canada through this DHL location.
What are the package size and weight restrictions at this DHL Service Point?
Shipments should not exceed 30 lbs. Note: This restriction applies to pop-up locations only.
What are the operating hours of DHL Express Service Point Toronto Downtown?
Open Monday to Friday from 8:00 AM to 7:00 PM; closed on Saturdays and Sundays. You can ship items today until 6:15 PM.
What nearby amenities can I visit when I come to DHL Express Service Point Toronto Downtown?
Near the DHL Service Point, you can visit Batch gastropub for a meal or Timothy's World Coffee for a coffee break during your visit.
Where can I find ATM services close to the DHL Express Service Point Toronto Downtown?
Several RBC ATMs and an RBC Royal Bank ATM are located nearby for your banking convenience.
Are there government services near DHL Express Service Point Toronto Downtown that might assist with travel documents?
Yes, Passport Canada is located nearby offering passport and visa services which could be useful before or after shipping documents internationally.