Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.0
176 reviews
5 stars
127
4 stars
4
3 stars
4
2 stars
3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that some staff members lacked knowledge about products and services, leading to frustration and unresolved issues.
Positive Experiences
Many customers reported positive experiences with specific employees who went above and beyond to assist them, highlighting a few standout staff members.
Long Wait Times
Customers frequently mentioned long wait times in-store, which contributed to negative experiences.
Store Environment
The cleanliness and maintenance of the store were generally viewed positively, with some customers appreciating the friendly atmosphere.
- LLLylia Loulou3 days ago1.0The worst company in Canada never trust them they don’t care about their customer
- SMshahin mohammadi4 days ago5.0She is One of the best(Realisa) in customer service 💪
- SKSean KadyDec 10, 20251.0Garbage company with poor customer service and the worst contracts for small businesses. The customer portals and their website is a massive joke. Stay far away
- ZCZiaual Haq ChowdhuryOct 27, 20255.0Thank you Eliana for staying back late to help me resolve my billing issues. My phone wasn’t working and you were able to help me set everything up properly which took a while. I appreciate it!
- KBKostiantyn BalanovOct 26, 20251.0I would like to express my dissatisfaction with the service in your Bell store. The staff showed a complete lack of customer focus and refused to help me with closing my phone number, which I wanted to deactivate. They looked at me strangely, responded unwillingly to my questions, and simply told me to do everything online, even though I specifically came to the store to get assistance from professionals. This attitude left a very negative impression and caused disappointment in the level of service provided by Bell.
Frequently Asked Questions About Bell
Where is the Bell store located in Toronto?
The Bell store is located at 316 Queen St W, Toronto, ON M5V2A2, Canada.
What are the opening hours of the Bell store on Queen Street?
The Bell store is open from 10:00 AM to 6:00 PM Monday to Friday, 10:00 AM to 5:00 PM on Saturday, and 12:00 PM to 5:00 PM on Sunday.
What types of products can I find at the Bell store on Queen Street?
You can find phones, tablets, mobile internet devices, mobile TV, rate plans, and SIM cards for Lucky Mobile and Virgin Plus at this Bell store.
What services does the Bell store provide?
The store provides television services, internet service provider services, phone lines, long-distance calling, calling cards, call features, internet security, and wireless service.
What brands are available at the Bell Queen Street store?
Brands available include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What payment methods are accepted at the Bell store on Queen Street?
The Bell store accepts American Express, cash, check, MasterCard, and Visa as payment options.
How can I contact the Bell store located at 316 Queen St W?
You can reach the Bell store by phone at +1 416-977-6969.
Are there any coffee shops near the Bell store on Queen Street for a quick break?
Yes, Starbucks Canada is located nearby, offering a convenient spot to grab coffee or snacks before or after visiting Bell.
What nearby clothing stores can I visit when I'm at the Bell store on Queen Street?
Nearby clothing stores include lululemon, Lorne's Coats, Brandy Melville, Gap, Garage, Katie Fashion, and G-Star RAW, offering a variety of apparel choices.
Are there any entertainment or dining options near the Bell store on Queen Street?
Yes, venues like Soluna Toronto, a restaurant and lounge, and CUBE, a dance club, are nearby for dining and entertainment options close to the Bell store.