Bell

4.5
195 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
2264 Bloor St W, Toronto, ON
M6S1N9, Canada

Hours

Reviews

4.5
195 reviews
5 stars
159
4 stars
9
3 stars
4
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like David, Debbie, and Zac for their patience, knowledge, and willingness to help.

Professionalism

Several reviews noted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.

Store Hours

Customers expressed frustration with inconsistent store hours, reporting instances of the store being closed during posted hours.

Employee Recognition

There were mentions of the importance of recognizing and rewarding employees for their excellent service, with specific praise for staff members like Lok and David.
  • GM
    G M
    3 days ago
    1.0
    I have been with Bell since 2022. This morning, I woke up to find my account unexpectedly suspended, and I am unable to make or receive any calls. Bell does not offer 24/7 customer support, so I had to wait until 9:00 a.m. to contact them. After spending over half an hour on the phone and chat, I was told that I must go to a store for in-person verification due to alleged fraudulent activity on my account. The reason for this situation is extremely distressing. My entire family lives in Iran, and since yesterday at 10:00 a.m., the government has shut down the internet and phone lines. I have had no access to my family and no information about their safety. In desperation, I tried calling them repeatedly, hoping that even one call might go through—but I still have no news from them. In the middle of this already overwhelming and stressful situation, Bell decided to suspend my account, leaving me completely cut off just because I called backhome. To make matters worse, I also have an important interview, and I am unable to make or receive any calls because of this suspension. This situation is unacceptable. The lack of support and understanding is deeply disappointing. We are humans, and we worry about our families—especially during crises like this
  • GC
    Giovanni Caba
    5 days ago
    5.0
    Tgis store has it all and best CDR...they have a Jamaicain Girl that is Supper helpful to customers and any walk in... Giovanni
  • MB
    Manny Bhakri
    6 days ago
    5.0
    Abby and Iqbal were helpful in getting a modem exchange done… keep up the great work!
  • YK
    Yelyzaveta Kopaievska
    Dec 11, 2025
    1.0
    Came at 10:40 am, the store is still closed even thought they are supposed to open at 10 am! No notice or anything on the website’
  • SM
    Sandro Magi
    Nov 22, 2025
    1.0
    My Fibe modem broke, so Bell service told me to go to this location to get a replacement. I arrived 20 minutes before closing time and they were already locked up. There were still people at the front so I tried buzzing and knocking, and they just ignored me. Called Bell service again and they said they couldn't contact them or help, they just redirected me to another location. Bell service should be able to rely on service locations being open according to their posted times.

Frequently Asked Questions About Bell

What products and services are available at the Bell store located at 2264 Bloor St W, Toronto?

The Bell store offers smartphones, tablets, connected devices and accessories, as well as personal and business communication services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the Bell store hours at the 2264 Bloor St W location?

The Bell store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.