Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.1
287 reviews
5 stars
198
4 stars
22
3 stars
9
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of representatives like Joshi, Zara, and Sarthak for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also significant complaints about poor service, particularly from certain staff members and management, leading to frustration among customers.
Product Availability
Several customers expressed disappointment regarding the availability of products and accessories, with some feeling that the store did not adequately assist them in finding what they needed.
Communication Issues
Multiple reviews pointed out problems with communication, both in terms of staff responsiveness and clarity regarding plans and services, leading to confusion and dissatisfaction.
- CMCece M1 day ago1.0My Internet service has been down for 24 hours and they’re not doing anything to fix it. I work from home and I’ve already had to miss a shift because I have no Internet in my house that I pay for.
- JSJack Smith1 day ago5.0I normally call Bell, but my experience with Fairan might change all that. On Christmas Eve I past by on a whim with my two little girls trying to see if a phone upgrade was worth it. Fairan made the whole thing easy - she was so convincing I upgraded three phones that day! And she was so helpful as she prcessed the request, walked walked me through the changes and helped kept the girls entertained while this all went down. Phones are now set up and Fairan was a big part of that. I’ll be back soon when my other phones need a change. Thanks Fairan and the EC Bell team.
- RPRaj PrakashDec 26, 20251.0This location is a joke, avoid at all costs. An appointment I made was 40 minutes late, for 10 seconds of their time. Then they said they ran out of bags so I had to pay 25 cents for a paper bag. If I could give 0 stars I would
- PPParikshit PatilDec 13, 20255.0Very helpful staff. Zara was the store representative that helped me throughout the entire process with great professionalism, patience, and kindness. Would highly recommend!
- DBDee BeeDec 3, 20255.0If you want to get great customer service from a sales rep that actually listens and explains everything to you in details, you should come here and ask for Kushboo. But anyone in the store is really great cos the Manager Carl runs a great store.
Frequently Asked Questions About Bell
Where is the Bell store located in Toronto?
The Bell store is located at 220 Yonge St, Level 1, Toronto Eaton Centre, Toronto, ON, M5B2H1, Canada.
What are the Bell store's operating hours?
The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What products and services does the Bell store offer?
Bell offers smartphones, tablets, connected devices, accessories, personal and business communication services, internet technology, TV service, phone service, and smart home security.
What payment methods are accepted at the Bell store?
The Bell store accepts American Express, cash, check, Mastercard, and Visa payments.
Which Bell brands are available at this store?
The store carries Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
How can customers contact the Bell store in Toronto?
Customers can contact the Bell store by calling +1 416-260-8012.
What languages are spoken at the Bell store?
The Bell store provides services in English.
Is there a nearby mobile phone store to Bell at Toronto Eaton Centre?
Yes, Mobile Snap and Future Tech, both mobile phone stores, are near the Bell store at Toronto Eaton Centre and can be alternative options for mobile device purchases or services.
What shopping and fashion stores are nearby the Bell store?
Nearby shopping and fashion stores include Nike Canada, RW&CO., Club Monaco Toronto Eaton Centre, Levi's Store, Michael Kors, Bluenotes, Call It Spring, and Victoria's Secret.
Are there any dining options close to the Bell store at Toronto Eaton Centre?
Yes, nearby dining options include Läderach, Patties Express (Jamaican Restaurant), Villa Madina (Mediterranean and Middle Eastern Restaurant), and الهجرة الى كندا (Egyptian Gastropub).