Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.7
634 reviews
5 stars
565
4 stars
21
3 stars
15
2 stars7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Vanna, David, and Samanta for their patience, knowledge, and helpfulness.
Technical Issues
Several reviews mentioned frustrations with technical support, particularly regarding internet issues and customer service experiences that were less than satisfactory.
Store Experience
Customers reported positive experiences at the Gerrard Square location, noting the friendly atmosphere and efficient service.
Product Knowledge
Staff were frequently commended for their knowledge and ability to explain products and services clearly, making the purchasing process easier for customers.
- RORichard Ouzounian4 days ago5.0I was upgrading an ancient iPhone 8, but Vanna Quach made the whole process as easy as possible! Her patience and diligence saw that I got excellent service and a terrific deal. I can't recommend her highly enough!!!!
- AHAngie HJan 3, 20265.0The only thing that redeems giant soulless corporations are the wonderful people that work for them. Vanna has been outstanding - very kind, helpful, and patient. Very impressed by her customer service. Whatever Bell is paying these wonderful people should be doubled. Thanks Vanna!
- PMPat MDec 20, 20251.0Not this location but bell service nasty Waited 1.5h on phone to fix internet and they hung up and did not try and call back half way in to trying to fix it painfully also their virtual fix it app crashed Sucks to pay for premium and had this Ethernet works but WiFi messed up
- TTTony TurcoDec 14, 20255.0We visited this Bell store at Gerrard Square and were greeted by David the Manager. Within a very short time David was able to provide us the information we needed and ended up switching our 4 mobile phones from Roger’s! We are paying less and getting a better overall package. David spent the time he needed to walk us through the process and everything was so smooth! No issues! Thank you David for providing exceptional service! A 10++++
- JMJason MilotDec 2, 20255.0David at this location was incredible! He answered all my questions, was extremely patient and I truly feel he cared about finding the right product and plan for me. If you don't know much about tech and are a little intimidated by all the options out there - go see him! He made a stressful situation for me into a wonderful one. Would highly recommend!
Frequently Asked Questions About Bell
What services and products does Bell at Gerrard Square offer?
Bell provides personal and business communications services, including the latest smartphones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Where is the Bell store located in Toronto?
The Bell store is located at 1000 Gerrard St E, Level 1, in Gerrard Square, Toronto, ON, M4M3G6, Canada.
What are the opening hours for Bell at Gerrard Square?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 18:00, and Sunday from 11:00 to 18:00.
What payment options does the Bell store at Gerrard Square accept?
The store accepts American Express, Cash, Check, MasterCard, and Visa for payments.
Can I get help with Bell's internet and TV services at this location?
Yes, Bell at Gerrard Square offers support for internet service, TV providers, channels & programming, pay per view, and on-demand services.
Is the staff at Bell in Gerrard Square knowledgeable about mobile phone plans and devices?
Yes, expert staff are available to help you learn about Bell’s cell phone plans, smartphones, mobile phones, and all available devices and accessories.
Are there other telecommunications providers near Bell at Gerrard Square?
Yes, nearby telecommunications companies include TELUS, Freedom Mobile, Fido, Virgin Mobile Canada, and the Fido store that also offers Rogers services.
What nearby places can I visit around Bell at Gerrard Square?
After your visit, you can explore various nearby places like Real Fruit Bubble Tea for refreshments, Planet Fitness for a workout, and The Immersive Robert Munsch Experience for entertainment.
Are there convenient food options near Bell at Gerrard Square?
Yes, nearby food options include Subway, Little Caesars, and La Sanaz Grill, offering a variety of quick and casual dining choices.
How can nearby stores and services complement my visit to Bell at Gerrard Square?
You can combine your Bell visit with nearby services like Big Tech Guys for device repairs, Staples Gerrard Square for office supplies, or H&R Block Canada for financial services, making it convenient to handle multiple errands in one trip.