Bell

4.7
629 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1000 Gerrard St E, Toronto, ON
M4M3G6, Canada

Hours

Reviews

4.7
629 reviews
5 stars
561
4 stars
21
3 stars
15
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with particular mentions of Vanna and Ana-Maria.

Customer Service

Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers.

Efficiency

Customers appreciated the quick and efficient service provided, often noting how fast their issues were resolved.

Product Knowledge

Staff demonstrated strong product knowledge, helping customers understand their options and make informed decisions.

Positive Atmosphere

The store environment was described as welcoming and friendly, contributing to a pleasant shopping experience.
  • MP
    mary plain
    Nov 6, 2025
    5.0
    Samantha at Gerrard Mall is amazing! She was so patient and helpful and walked me through everything. I am very grateful.
  • ZZ
    ZABETH
    Nov 2, 2025
    5.0
    I had a fantastic experience with Vanna! She was extremely helpful in advising me on how to set up a business account, and she guided me from start to finish with getting a new phone. Her knowledge, patience, and friendly service made the whole process smooth and stress‐free. I really appreciated her support, highly recommend asking for Vanna if you’re visiting Bell!!!
  • MN
    Max Noseworthy
    Nov 2, 2025
    5.0
    Vanna helped us set up my wife's phone. She is awesome friendly and has great customer service.
  • MB
    Matt Buckenham
    Oct 27, 2025
    1.0
    Always terrible service from Bell
  • DM
    Dmitri Melamed
    Oct 15, 2025
    5.0
    Very helpful and knowledgeable staff.

Frequently Asked Questions About Bell

What services and products does Bell at Gerrard Square offer?

Bell provides personal and business communications services, including the latest smartphones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

Where is the Bell store located in Toronto?

The Bell store is located at 1000 Gerrard St E, Level 1, in Gerrard Square, Toronto, ON, M4M3G6, Canada.