Bell

3.7
259 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
2323 Yonge St, Toronto, ON
M4P2C9, Canada

Hours

Reviews

3.7
259 reviews
5 stars
154
4 stars
19
3 stars
10
2 stars
7
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were reported as rude and unprofessional.

Staff Performance

Several employees, particularly Hitesh and Sabrina, were highlighted for their exceptional service and product knowledge.

Sales Practices

Concerns raised about misleading sales tactics and unfulfilled promises regarding pricing and discounts.

Store Environment

Some customers reported a welcoming atmosphere, while others described the store as chaotic and unhelpful.

Technical Support

Positive feedback on staff assisting with technical issues and device setups, although some customers faced unresolved problems.
  • IB
    Ivan Biketov
    2 days ago
    1.0
    Sohil deceived me. Claimed that I’ll be getting a ‘special’ $50 plan, thanks to my family using Bell Internet, but I’ll actually be charged $85 per month, in reality. Getting paid commission doesn’t justify deceiving customers face-to-face! I get that life in Toronto is expensive and hard but lying to people isn’t the way to conduct business! Don’t deal with Sohil and his dishonest nature if you want genuine customer service! Even Zanzibar club will be more honest with you and your money!
  • MT
    Melanie Turner
    Nov 16, 2025
    5.0
    I was impressed with my recent experience at the Bell store at Yonge and Eglinton. Sabrina was amazing to deal with. She was professional, took her time with me, and was knowledgeable about the products. I left there feeling happy about my purchase and never felt pressured to spend more than I needed to. Given this experience, I would go there again and wouldn't hesitate to recommend others go there as well. Of course I would say, speak with Sabrina.
  • AH
    Alan Hails
    Oct 11, 2025
    5.0
    The young lady who helped me sort out my account problems was patient, attentive, knowledgeable and friendly. Excellent!!
  • BB
    Barbara Bendel
    Sep 27, 2025
    1.0
    This location is focused on selling contracts, but when problems arise the service is extremely unprofessional. I was treated very rudely when I asked for clarification about invoice payments after a new contract had been added to my account. The salesperson loudly stated it was not his job, avoided eye contact, and acted impatient and unfriendly. Of course, it is understandable and completely acceptable that employees are busy — I fully respect that. However, hostile and aggressive behavior should never be tolerated. Customers of a professionally operating business deserve respectful treatment. This is not a coffee shop at home, and customers are not friends or sisters to be addressed informally. This was already my second negative encounter at this branch with the same salesperson in a very similar manner. Such behavior is unacceptable and reflects extremely poorly on this location.
  • YY
    YS
    Sep 14, 2025
    1.0
    The person doesn’t seem want to be helpful at all. Made me want to cancel all my internet and phone service because of this guy. Btw, we went to swap our modem, probably that wouldn’t give him any credit to his performance.

Frequently Asked Questions About Bell

What is the location address of the Bell store at Yonge and Eglinton in Toronto?

Bell is located at 2323 Yonge St, Suite 101, Toronto, ON, M4P 2C9, Canada.

What are the operating hours for the Bell store on weekdays?

The Bell store is open from 10:00 AM to 7:00 PM Monday through Friday.