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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Many customers praised the staff, particularly Ruchit, Rick, and Taiba, for their helpfulness, professionalism, and ability to resolve issues efficiently.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and negative experiences, particularly with certain employees.
Product Knowledge
Several customers appreciated the staff's knowledge about products and plans, which helped them make informed decisions.
Store Management
Rick Yu received both praise for his customer service and criticism for handling complaints poorly, indicating inconsistency in management effectiveness.
JJ
Jan
Dec 13, 2025
5.0
Store Manager Rick Yu provided 5 Stare service to me helping to set up my mew iphone 17pro. But Rick probided much more. He was highly personable while maintaining a very professional stance. He was able to accomplish all I asked for and was always good natured throught a long-ish session. When I later discovered thst my new phone was not paired with my car, Rick came outside to sit in my car to do the job (in freezing cold weather!) This saved me from going to the car dealership, more than an hour round trip away, hoping they would do it on the spot on a Friday at 5:00 pm! Rick completed the job in about 10 minutes and I drove home in 8 minutes.
Rick--what a guy!. Thank you Rick!
DC
darren cudmore
Dec 12, 2025
5.0
Ellen is a true professional and a terrific help
knowledgeable, patient, totally helpful
Bell is lucky to have her-would totally recommend
JS
Jaekyeong Shin
Nov 27, 2025
5.0
Rick truly provides the best client experience. He went out of his way to help me get a new phone upgrade. He is very knowledgeable about competitors, gives genuine feedback based on my needs, and curates a plan that works best for me. He is one of the best managers and advisors out there. Thank you.
MC
Mike Catherwood
Nov 4, 2025
1.0
Bad service that wasted my time
TB
Tigran Bleyan
Oct 24, 2025
5.0
I was really skeptical and unsure about coming. Based from some past Bell interactions and then wanted to change from Lucky Mobile to Bell.
But this was so simple and I got wonderful help. If you're coming and want good help, Ruchit was the one who helped me. He explained everything and every detail went through. I wanted someone who I can talk with and make sure I fully understand and he was able to explain it all to me.
If you want to talk with someone to understand, I really recommend here. I'll be coming back.
What services does the Bell store at The Holt Renfrew Centre in Toronto provide?
The Bell store offers personal and business communications services including smartphones, tablets, connected devices, Bell Internet, Bell TV, home phone services, and smart home security.
Where is the Bell store in The Holt Renfrew Centre located?
The Bell store is located in the basement of The Holt Renfrew Centre at 50 Bloor St W, Toronto, ON, M4W3L8, Canada.
What are the operating hours of the Bell store at 50 Bloor St W?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment options are accepted at the Bell store in The Holt Renfrew Centre?
The store accepts American Express, cash, check, MasterCard, and Visa as payment methods.
Which Bell brands are available at the Holt Renfrew Centre location?
Brands available include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
How can I contact the Bell store located in The Holt Renfrew Centre?
You can contact the store by phone at +1 416-928-2079 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Toronto/Bell-The-Holt-Renfrew-Centre/BE484.
Are there any nearby coffee shops to the Bell store at The Holt Renfrew Centre?
Yes, Starbucks is a nearby coffee shop where customers can enjoy a coffee break before or after shopping at Bell.
What shopping options are available near the Bell store at The Holt Renfrew Centre?
Nearby shopping includes Toronto Designers Market for jewelry, W10 Colours and BOSS Womenswear Shop for women's clothing, and Fendi Boutique for fashion accessories and jewelry.
Are there any dining options close to the Bell store in The Holt Renfrew Centre?
Yes, Holts Café offers contemporary Canadian cuisine and Hattendo Cafe Toronto serves bakery and desserts nearby the Bell store.
What eyewear and optometrist services are located near the Bell store?
Nearby eyewear and optometry services include Dr. Rawana & Associates, Yorkville Eyecare, and LensCrafters, providing convenient options for eye care near the Bell store.