Bell

Reviews

• RF

  richard ford

  Mar 30, 2026
  5.0
  Amazing people! Great service. I will go there again.
• CA

  Claire Abanda

  Mar 28, 2026
  5.0
  Had a great experience, Carl helped me and was very nice and patient
• LS

  labdhi shah

  Mar 22, 2026
  1.0
  Extremely disappointing experience at this Bell store. On March 6, I placed an order for an iPhone 17 Pro (blue) through an associate, with a confirmed trade-in value of $500 for my current phone—clearly stated to be applied when the new phone arrived. I also have written confirmation of this order. I was initially told the phone would arrive within 2 days. However, it has now been over two weeks with no communication or update. Despite multiple attempts to follow up with the associate, there was no response. When I visited the store in person, the situation became even more frustrating and inconsistent. The associate who assisted me at the store, Akshita, provided multiple conflicting explanations: • First, I was told the original associate (Sarthak) had been on leave for two weeks. • Then I was told shipments are delayed. • Later, I was told that Sarthak has actually quit. • Finally, I was informed that while the order exists, they cannot honor the original plan because the pricing has now “expired.” At no point was I informed of any delay, arrival update, or urgency to act—yet I am now being penalized for it. To make matters worse, the interaction was dismissive and unprofessional, and I was even threatened to be “shown the door” when I asked for a fair resolution. This is not just poor service—it is a complete lack of accountability, transparency, and professionalism. Customers should not be made to suffer due to internal mismanagement and contradictory information. I would strongly advise others to get everything documented and think twice before placing an order at this location.
• YE

  Yesim Esirgemez

  Mar 21, 2026
  5.0
  Thank you for helping Akshata, very friendly and kind employee!
• ZE

  Zehra Erkul

  Mar 21, 2026
  5.0
  Akshata was amazing and very friendly. Thank you for being so helpful!