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FedEx Ship Centre

3.4
(286 reviews)

Business Details

495 Eastchester Ave E, St Catharines, ON
L2M6S2, Canada
(800) 463-3339
https://local.fedex.com/en-ca/on/st-catharines/ycma

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.

Location

FedEx Ship Centre
495 Eastchester Ave E, St Catharines, ON
L2M6S2, Canada

Hours

Reviews

3.4
286 reviews
5 stars
123
4 stars
51
3 stars
14
2 stars
9
1 star
89
  • TT
    Travis Thin
    5 days ago
    1.0
    In December 2025 I attempted to ship a small package to California from this location and was met with the rudest, most arrogant employee that I have ever had the displeasure of meeting. Not only was he not helpful, he was condescending and mocked me claiming that my address was "fake" and not real saying that when he attempted to enter the address nothing was coming up. I left with my package and filled the forms out online at home with ZERO issues! I had no problem with the address! This guy was straight up lying to me so that I would leave and he could go back to napping or whatever it is he does there. Avoid this place and either use another shipping company or if you really have to (like me) fill it all out online and drop the package off at a nearby depot.
  • CC
    Carlos Castañeda
    Feb 27, 2026
    5.0
    Excellent service!!!
  • JJ
    Joyichan Kozhukkatta Joseph
    Feb 24, 2026
    1.0
    Package from Puma was supposed to be delivered on Feb 18 but was never attempted. Tracking showed “exception” without any call or text to the provided phone number. When I contacted FedEx on Feb 23, I was told to come pick it up myself. Very poor communication and delivery service. Extremely disappointing experience.
  • SS
    Sonali S.
    Feb 2, 2026
    1.0
    I regularly use FedEx for my business and have visited many different locations. Unfortunately, my experience at this location on Friday, January 30 around 3pm was very disappointing. The representative on shift was extremely rude and unprofessional. From the moment I walked in, he criticized how my items were packed, questioned my documents, and claimed I was missing a signature. I have completed this same process over 100 times, and no FedEx employee has ever had an issue with any of these items before. If procedures have changed, that can be communicated respectfully — not in a dismissive or condescending manner. I remained polite and did not argue, even as he continued to speak harshly to me. Ultimately, I left and chose to go to another location. This experience was unnecessary and unacceptable, and I hope management provides additional customer service training. I dropped it off at another FedEx location today using the exact same paperwork and my preferred packaging, with zero issues. This was clearly a training and customer service issue, not something on my end.
  • DK
    Dave K
    Jan 29, 2026
    5.0
    The staff here are always very nice and are always helpful with your shipping needs! When it absolutely, positively has to be there overnight - choose FedEx!

Frequently Asked Questions About FedEx Ship Centre

What is the address of FedEx Ship Centre in St Catharines?

The FedEx Ship Centre is located at 495 Eastchester Ave E, St Catharines, ON, L2M6S2, Canada.

What are the operating hours of FedEx Ship Centre on weekdays?

FedEx Ship Centre operates from 8:30 AM to 6:00 PM, Monday to Friday. It is closed on Saturdays and Sundays.

Brand Certified Facts from FedEx Ship Centre

This information is certified by FedEx Ship Centre and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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