Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
In December 2025 I attempted to ship a small package to California from this location and was met with the rudest, most arrogant employee that I have ever had the displeasure of meeting. Not only was he not helpful, he was condescending and mocked me claiming that my address was "fake" and not real saying that when he attempted to enter the address nothing was coming up.
I left with my package and filled the forms out online at home with ZERO issues! I had no problem with the address! This guy was straight up lying to me so that I would leave and he could go back to napping or whatever it is he does there.
Avoid this place and either use another shipping company or if you really have to (like me) fill it all out online and drop the package off at a nearby depot.
CC
Carlos Castañeda
Feb 27, 2026
5.0
Excellent service!!!
JJ
Joyichan Kozhukkatta Joseph
Feb 24, 2026
1.0
Package from Puma was supposed to be delivered on Feb 18 but was never attempted. Tracking showed “exception” without any call or text to the provided phone number. When I contacted FedEx on Feb 23, I was told to come pick it up myself. Very poor communication and delivery service. Extremely disappointing experience.
SS
Sonali S.
Feb 2, 2026
1.0
I regularly use FedEx for my business and have visited many different locations. Unfortunately, my experience at this location on Friday, January 30 around 3pm was very disappointing. The representative on shift was extremely rude and unprofessional.
From the moment I walked in, he criticized how my items were packed, questioned my documents, and claimed I was missing a signature. I have completed this same process over 100 times, and no FedEx employee has ever had an issue with any of these items before. If procedures have changed, that can be communicated respectfully — not in a dismissive or condescending manner.
I remained polite and did not argue, even as he continued to speak harshly to me. Ultimately, I left and chose to go to another location. This experience was unnecessary and unacceptable, and I hope management provides additional customer service training.
I dropped it off at another FedEx location today using the exact same paperwork and my preferred packaging, with zero issues. This was clearly a training and customer service issue, not something on my end.
DK
Dave K
Jan 29, 2026
5.0
The staff here are always very nice and are always helpful with your shipping needs! When it absolutely, positively has to be there overnight - choose FedEx!
Frequently Asked Questions About FedEx Ship Centre
What is the address of FedEx Ship Centre in St Catharines?
The FedEx Ship Centre is located at 495 Eastchester Ave E, St Catharines, ON, L2M6S2, Canada.
What are the operating hours of FedEx Ship Centre on weekdays?
FedEx Ship Centre operates from 8:30 AM to 6:00 PM, Monday to Friday. It is closed on Saturdays and Sundays.
Which payment methods are accepted at FedEx Ship Centre?
FedEx Ship Centre accepts American Express, Cash, MasterCard, and Visa as payment options.
What FedEx services are available at this Ship Centre?
This FedEx Ship Centre offers FedEx Intra-Canada Services, FedEx International Services, and FedEx Express Freight Services.
What types of packaging products can I purchase at FedEx Ship Centre?
You can purchase FedEx Express Packaging and other packaging supplies at the centre.
Which brands are represented at FedEx Ship Centre?
FedEx Ship Centre carries services from FedEx Express, FedEx Ground, and Fedex Freight.
What are some nearby businesses related to restoration services?
Nearby to FedEx Ship Centre, FIRST ONSITE Property Restoration offers fire and water damage restoration services, which could be useful if you need restoration assistance after an incident.
Are there any nearby automotive services around FedEx Ship Centre?
Yes, Niagara Odometer Service provides auto electrical repair and automotive services nearby, which might be helpful if you need vehicle support before or after your visit.
Which event planning services are located near FedEx Ship Centre?
Fête Events, specializing in party supply, wedding planning, and event planning, is located near the FedEx Ship Centre and can assist with your event needs.
Does FedEx Ship Centre support both English and French languages?
Yes, FedEx Ship Centre provides services in both English and French to accommodate customers.
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