Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
Location
Hours
Reviews
3.4
280 reviews
5 stars
121
4 stars
50
3 stars
14
2 stars
9
1 star
86
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including missed deliveries without attempts to contact recipients, packages delivered to the wrong addresses, and significant delays.
Customer Service
While some reviews praised the friendly and helpful staff at certain locations, many customers expressed frustration with unhelpful automated systems and rude customer service representatives.
Inconsistent Experience
Customers experienced a wide range of service quality, with some reporting excellent service at the counter while others faced significant issues with delivery and communication.
Technology Concerns
Several reviews criticized the reliance on AI and automated systems for customer service, leading to dissatisfaction and a lack of human interaction.
- JCJack Cadieux2 days ago1.0Will never deliver your package anywhere close to the date they schedule or if they do it’s not your package and it’s an attempted delivery note
- TWTia Winger3 days ago1.0Worst delivery company I cringe when I see they are doing the delivery. Never a good experience.
- MJMike Johnson5 days ago5.0Wonderful customer service, the young man working the front desk is very knowledgeable and respectful
- SMSteve MargettieDec 13, 20251.0Received a delivery receipt saying that they tried to deliver my package and my security system clear shows the FedEx employee walking up to my door with no package, sticking the paper to my door and leaving. The note was stuck to my Christmas wreath where it could have easily been blown away and where the only way to remove it was to damage my wreath.
- VVVirginieNov 28, 20251.0I received a shipment I never ordered just recently. The name on the package does not live at the shipping address. I attempted to call FedEx to alert them, but since the reason for my call is not available in the call menu, I was not able to bypass the AI menu to speak to a live representative. I am so disappointed with companies who believe they can get away with reducing headcount and replacing them with AI technology for profitability. FYI FedEx. Due to my recent experience, the package I received is going into the garage. And, I will never, ever again use your carrier services, for the rest of my life. I do not support companies who replaces valuable staff that are there to create memorable customer service experiences. Profitability will only be short lived because I trust, I am not the only one who refuses to support profitability over keeping people employed and customers happy. Again, your strategy to replace staff with AI technology is only going to put you in a bankruptcy situation eventually. Watch and see .......
Frequently Asked Questions About FedEx Ship Centre
What is the address of FedEx Ship Centre in St Catharines?
The FedEx Ship Centre is located at 495 Eastchester Ave E, St Catharines, ON, L2M6S2, Canada.
What are the operating hours of FedEx Ship Centre on weekdays?
FedEx Ship Centre operates from 8:30 AM to 6:00 PM, Monday to Friday. It is closed on Saturdays and Sundays.
Which payment methods are accepted at FedEx Ship Centre?
FedEx Ship Centre accepts American Express, Cash, MasterCard, and Visa as payment options.
What FedEx services are available at this Ship Centre?
This FedEx Ship Centre offers FedEx Intra-Canada Services, FedEx International Services, and FedEx Express Freight Services.
What types of packaging products can I purchase at FedEx Ship Centre?
You can purchase FedEx Express Packaging and other packaging supplies at the centre.
Which brands are represented at FedEx Ship Centre?
FedEx Ship Centre carries services from FedEx Express, FedEx Ground, and Fedex Freight.
What are some nearby businesses related to restoration services?
Nearby to FedEx Ship Centre, FIRST ONSITE Property Restoration offers fire and water damage restoration services, which could be useful if you need restoration assistance after an incident.
Are there any nearby automotive services around FedEx Ship Centre?
Yes, Niagara Odometer Service provides auto electrical repair and automotive services nearby, which might be helpful if you need vehicle support before or after your visit.
Which event planning services are located near FedEx Ship Centre?
Fête Events, specializing in party supply, wedding planning, and event planning, is located near the FedEx Ship Centre and can assist with your event needs.
Does FedEx Ship Centre support both English and French languages?
Yes, FedEx Ship Centre provides services in both English and French to accommodate customers.