Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.1
286 reviews
5 stars
189
4 stars
23
3 stars
23
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Mitch, Omer, and Sarah.
Billing Issues
Several reviews expressed frustration with billing practices, including unexpected charges and poor customer support when resolving these issues.
Product Quality
Customers reported dissatisfaction with the quality of accessories sold, particularly screen protectors, and advised against purchasing them.
Overall Experience
While many customers had positive experiences with staff and service, there were notable complaints about rude employees and unresolved issues, indicating inconsistency in service quality.
- HWHildegard Wall2 days ago5.0Brie was excellent in her service!!
- YLYau Lui5 days ago5.0Rick is the best. I have been working with Rick for 10 years always great service.
- JSJohnny SDec 26, 20255.0Sarah was very pleasant, attentive informative and helpful. She offered me a plan that was half the one of my current provider. I am a business owner and representatives like her are hard to come by. Great service!
- APAndrés PupoDec 23, 20255.0Mitch was the best, we went to find information and he definitely made us the best plan, fitted and affordable for me and my wife. Thanks Mitch. We will be back!
- LOLise OveryDec 22, 20255.0I have been dealing with a true, kind, professional at Virgin plus at the pen Centre His name is Mitchell Tallman and I must say is an asset to your company. I certainly will refer this great employee to my friends that are looking towards making changes. He deserves a raise 😂
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 221 Glendale Ave, Level 1-K14, The Pen Centre, St. Catharines, ON, L2T2K9, Canada.
What are the operating hours of Virgin Plus at The Pen Centre?
Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What type of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider offering cell phone retail and repair services.
How can I contact Virgin Plus at The Pen Centre?
You can reach Virgin Plus by phone at +1 905-682-7662 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and not closed.
Which stores can I visit nearby Virgin Plus at The Pen Centre?
Nearby stores include HERC'S Nutrition, IKEA, Aerie, Sunglass Hut, Dynamite, Bentley luggage, Reitmans, MAC Cosmetics, and many more within The Pen Centre.
Are there dining options near Virgin Plus at The Pen Centre?
Yes, nearby dining options include Mucho Burrito, New York Fries, Dairy Queen/Orange Julius, Jimmy the Greek, and Freshly Squeezed smoothie and vegetarian bar.
Where can I find eyewear and optician services near Virgin Plus?
Specsavers Canada is an optometrist and costume store located near Virgin Plus at The Pen Centre for eyewear and related services.
Can I shop for women's clothing near Virgin Plus at The Pen Centre?
Yes, there are several women's clothing stores nearby including Aerie, Dynamite, Reitmans, La Senza, Laura Canada, and Ardene.
Are there any popular shopping and entertainment venues near Virgin Plus?
Yes, nearby you can find the Landmark Cinemas St. Catharines for movies and Sears Canada department store for a variety of shopping needs.