Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.3
134 reviews
5 stars
101
4 stars
7
3 stars
4
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like Charlotte, Josh, and Jeremy.
Service Speed
While most reviews noted quick and efficient service, some customers expressed frustration with long wait times and understaffing during busy periods.
Product Knowledge
Customers appreciated the staff's ability to explain options and provide recommendations, contributing to a positive purchasing experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service experiences and issues with billing and service plans.
- DLDanielle LamoureuxJan 5, 20265.0We had a very good experience at this bell store. The employees were very patient and helped us a lot. We are very happy with their service.
- LGL GDec 24, 20255.0Natalie was the associate who helped me. I can’t thank her enough for her time and patience. A frantic mom trying to get things for Christmas. I am actually with Rogers and was desperate to have someone help me get a plan for my daughter’s Apple Watch. Not getting anywhere with Rogers once they knew I wasn’t buying a new phone plan. I tried this Bell location. As soon as I walked in Natalie’s energy completely relaxed me and I knew it would all work out. And it did. Within 30mins my daughter’s watch was all set up for her for Christmas without buying a phone. Thank you again Natalie! You made a little girl very happy this Christmas 🎄 ❤️ Now planning on switching to Bell.
- CCChristine CoachNov 25, 20255.0Such effortless fantastic service for me as a customer…I simply brought in the old phone, asked for the new, blue iPhone, mentioned the case and cord I wanted…walked out for a bit, came back and everything was perfectly done and in the bag ready to go…it really doesn’t get much better…so THANKS:):):)
- WEWendy EvansSep 21, 20255.0Great service
- RMRandy MurreAug 7, 20255.0They were great!!
Frequently Asked Questions About Bell
What services and products does the Bell store at SmartCentres St. Catharines West offer?
The Bell store offers personal and business communications services including smartphones, tablets, connected devices, Bell Internet, Bell Satellite TV, Bell Home Phone, Bell Total Connect, and accessories on Canada's best network.
What are the operating hours for the Bell store at 420 Vansickle Rd?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 17:00, and Sunday from 12:00 to 17:00.
Which payment methods are accepted at the Bell SmartCentres St. Catharines West location?
They accept American Express, Cash, Check, MasterCard, and Visa.
Is the Bell store located at SmartCentres St. Catharines West currently open?
Yes, the store is currently open and not closed.
Can I visit nearby Freedom Mobile while I'm at the Bell store on Vansickle Rd?
Yes, Freedom Mobile, which also offers telecommunications, mobile phone sales, and IT repair services, is nearby and can be a convenient option for additional mobile needs.
Are there dining options near the Bell store at SmartCentres St. Catharines West?
Yes, nearby restaurants such as Red Swan Pizza and Big Marco's Italian Restaurant offer pizza and Italian cuisine for dining before or after your visit to Bell.
Where can I find nearby banking and financial services around the Bell store?
BMO Bank of Montreal and Western Union are nearby, providing banking, currency exchange, and financial services.
Does the Bell store at SmartCentres St. Catharines West provide services in languages other than English?
The store provides services in English.
How can I contact the Bell store at 420 Vansickle Rd?
You can reach them by phone at +1 905-641-2355.
What brands are available at the Bell store in St. Catharines?
The store features Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.