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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Huge shoutout to Derek at Bell for the fantastic service today! He’s a welcoming, knowledgeable, and trusted salesman who made getting my new phone a breeze. Thanks to Derek and the whole crew for looking after me!
TU
T. U.
2 days ago
5.0
I went to the Bell store to upgrade my phone. There were some glitches with Bell as I was changing plans and adding another device. Krista was very patient in explaining everything to me and getting the best price she could for me. Bell is very lucky to have her as an employee.
LG
L. G.
2 days ago
5.0
I recently visited the Bell store at the Pen Centre in order to upgrade my phone and add another device. This turned out to be a more involved process than I had anticipated because it also meant moving to a better plan, which complicated things somewhat. Throughout this whole endeavour, Krista S. patiently worked through it all and was determined to make everything work as promised and as affordable as possible. She was wonderful and is a credit to the whole organization. Many thanks, Krista!
SK
Sharan Kaur
2 days ago
5.0
Huge thanks to SID for helping me land such an amazing deal on my iPhone! Your knowledge, honesty, and effort really made the whole process smooth and stress-free. Truly one of the best person, highly appreciated.
AL
Andrea Lue
Apr 6, 2026
5.0
Changing phones can be a stressful experience. However through the expert help of Cyril at the Pen Centre location, I was able to do an upgrade without the extra stress. He provided me with the information I needed to make an informed decision and also offered to do the transfer of informataion from my old phone onto the new one. For a patient and kind representative who is also knowledgeable go and see Cyril at the Pen Centre, I highly recommend him!
What products and services does the Bell store at The Pen Centre offer?
The Bell store offers personal and business communications services including the latest smartphones, tablets, connected devices, and accessories. Services include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Where is the Bell store located within The Pen Centre?
The Bell store is located on Level 1 at 221 Glendale Ave, St. Catharines, ON, inside The Pen Centre.
What are the regular business hours for the Bell store at The Pen Centre?
The Bell store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Can I pay with credit cards at the Bell store?
Yes, the Bell store accepts American Express, MasterCard, and Visa credit cards, as well as cash and checks.
How can I contact the Bell store at The Pen Centre?
You can reach the store by phone at +1 905-688-0767 or toll-free at +1 905-984-4052.
Does the Bell store offer services in languages other than English?
The Bell store services are offered in English.
What are some nearby shopping options around the Bell store at The Pen Centre?
Nearby shopping options include IKEA, Aerie, Dynamite, La Senza, Reitmans, Laura Canada, and lululemon, all located within or near The Pen Centre shopping area.
Are there dining options close to the Bell store at The Pen Centre?
Yes, nearby dining options include Mucho Burrito, Charleys Cheesesteaks, New York Fries, Teriyaki Experience, Dairy Queen / Orange Julius, and Taco Bell Canada.
Where can I find other mobile phone stores near the Bell store at The Pen Centre?
Koodo Mobile - Pen Centre is a nearby mobile phone store offering telecommunications and IT repair services.
Does the Bell store have a social media presence where I can get updates?
Yes, Bell has a Facebook page at https://www.facebook.com/259132274192067 where you can find updates and information.
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