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Amazing service, Mo went so far above and beyond to help me and my family, I wouldn’t even be able to make this review with his help, get the sub bundle it saves me 15$ a month
JW
J Wolf
Jan 12, 2026
5.0
I was helped by Mo today who was extremely helpful and understanding. I had a phone that needed to be replaced and I was looking for a new phone. I don't have the best financial situation to do a lot for a phone at the moment, nor is my credit the best at the moment. Mo was so helpful in finding me the best phone and plan for such a great price and low monthly bill. It's people like Mo that keep me at bell, the customer service is extremely good. Thank you for all the help today it is greatly appreciated.
IL
Isabelle Lépine
Nov 30, 2025
5.0
Thank you to Jacob who gave me a excellent service. He is very proactive and clear with his explanation. Thank you!
JM
Jason McGrath
Nov 7, 2025
5.0
Awesome service. Never anything but with these guys.
Thanks Stephen and Mo!
AH
Andrew Hartshorn
Oct 16, 2025
1.0
We changed to Bell about 6 months ago. About 4 months later, our picture/ reception was terrible with picture break-up and a screaming loud noise. After a month of very difficult contacting Bell, "talking" to staff who could not understand my english, nor speak english(I'm from England), a repair technician came, checked the system when it was working OK, and sent us a new modem. We didn't realize that we were supposed to instal it! After a month, picture interruptions occured, so a long time of trying to get some assistance started.
I explained that we were both octogenarians, and knew NOTHING ABOUT ELECTRONICS OR TV MAINTENANCE. It meant nothing; after spending hours picking choices on there website, and trying to understand what they were saying, it was impossible to get Bell to send a repair technician. Visits to their local office was a complete waste of time. FINALLY we managed to get someone on the telephone who would try and get us a repair person, but would charge us $75 for the visit.
This is disgraceful service. I do not recommend the company.
What products and services does Bell offer at their Smiths Falls location?
Bell offers a range of telecommunications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect. They provide smartphones, tablets, connected devices, accessories, and smart home security solutions.
Where is the Bell store in Smiths Falls located?
The Bell store is located at 123 Lombard St, Unit 7, Smiths Falls, ON, K7A5B8, Canada.
What are the operating hours for the Bell store in Smiths Falls?
The Bell store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays and Sundays from 11:00 AM to 5:00 PM.
Does the Bell store in Smiths Falls offer curbside pickup?
Yes, the Bell store offers curbside pickup services for customer convenience.
What payment methods are accepted at the Bell store in Smiths Falls?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa as payment methods.
Can I find coffee shops near the Bell store in Smiths Falls for a quick break?
Yes, nearby coffee shops include Starbucks Canada and Tim Hortons where you can enjoy coffee and snacks before or after visiting the Bell store.
Are there any dining options close to the Bell store in Smiths Falls?
Yes, there are several nearby restaurants such as Britt's Chips, Swiss Chalet Rotisserie & Grill, Harvey's, Johnny Canuck's, Subway, Pizza Hut, Wendy's, and Popeyes Louisiana Kitchen where customers can grab a meal.
Are there any hair salons near the Bell Smiths Falls store?
Yes, nearby hair salons include SmartStyle and First Choice Haircutters, where you can get haircuts and grooming services.
What categories of business does Bell Smiths Falls belong to?
Bell Smiths Falls belongs to categories such as Telecommunications Service Provider, Telephone Company, Internet Service Provider, Cable & Satellite Television Services, Cell Phone Store, Electronics, and related fields.
How can I contact the Bell store in Smiths Falls for inquiries?
You can contact the Bell store at +1 613-283-7993 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Smiths-Falls/Bell/BE376 for more information.
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