Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.2
125 reviews
5 stars
93
4 stars
6
3 stars1
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Jacob, Matt, and Devon.
Technical Support
Several reviews mentioned difficulties with technical issues and the lack of effective support from Bell, leading to frustration among customers.
Sales Experience
Customers reported mixed experiences with sales tactics, with some feeling pressured into purchasing accessories and plans that were not clearly explained.
Store Environment
The store was generally described as clean and welcoming, although some customers noted issues with wait times and staff availability.
Elderly Assistance
Positive feedback was given for staff members who were patient and accommodating when assisting elderly customers with their phone needs.
- JMJason McGrathNov 7, 20255.0Awesome service. Never anything but with these guys. Thanks Stephen and Mo!
- AHAndrew HartshornOct 16, 20251.0We changed to Bell about 6 months ago. About 4 months later, our picture/ reception was terrible with picture break-up and a screaming loud noise. After a month of very difficult contacting Bell, "talking" to staff who could not understand my english, nor speak english(I'm from England), a repair technician came, checked the system when it was working OK, and sent us a new modem. We didn't realize that we were supposed to instal it! After a month, picture interruptions occured, so a long time of trying to get some assistance started. I explained that we were both octogenarians, and knew NOTHING ABOUT ELECTRONICS OR TV MAINTENANCE. It meant nothing; after spending hours picking choices on there website, and trying to understand what they were saying, it was impossible to get Bell to send a repair technician. Visits to their local office was a complete waste of time. FINALLY we managed to get someone on the telephone who would try and get us a repair person, but would charge us $75 for the visit. This is disgraceful service. I do not recommend the company.
- DMD MercierSep 12, 20255.0I recently went into the Bell Mobility store in SF for a simple repair of a screen saver. In removing the case they discovered that the back was shattered! Liam, Stephen and Jacob did an excellent job in sending the phone for repairs, lending me a loaner phone and providing the excellent customer service that I have come to appreciate at this location. They are friendly and professional and efficient! I witnessed a difficult customer while I was there and Mo and Jacob did a really great job of helping him understand his bill and keeping him calm! All in all this location has been excellent and hassle free. No need to go to the city for cellular service! Shop local folks!
- TBTopher BrownAug 21, 20255.0Helpful and knowledgeable advice and service from Liam and all staff in store this morning. Liam helped me choose a new phone and a payment plan that quickly and easily suited my needs Thanks
- BOBrittany OvensJul 19, 20255.0Really fast, friendly service. I was helped within moments of walking through the door and was very quickly out the door with my problem solved. Thanks again!
Frequently Asked Questions About Bell
What products and services does Bell offer at their Smiths Falls location?
Bell offers a range of telecommunications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect. They provide smartphones, tablets, connected devices, accessories, and smart home security solutions.
Where is the Bell store in Smiths Falls located?
The Bell store is located at 123 Lombard St, Unit 7, Smiths Falls, ON, K7A5B8, Canada.
What are the operating hours for the Bell store in Smiths Falls?
The Bell store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays and Sundays from 11:00 AM to 5:00 PM.
Does the Bell store in Smiths Falls offer curbside pickup?
Yes, the Bell store offers curbside pickup services for customer convenience.
What payment methods are accepted at the Bell store in Smiths Falls?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa as payment methods.
Can I find coffee shops near the Bell store in Smiths Falls for a quick break?
Yes, nearby coffee shops include Starbucks Canada and Tim Hortons where you can enjoy coffee and snacks before or after visiting the Bell store.
Are there any dining options close to the Bell store in Smiths Falls?
Yes, there are several nearby restaurants such as Britt's Chips, Swiss Chalet Rotisserie & Grill, Harvey's, Johnny Canuck's, Subway, Pizza Hut, Wendy's, and Popeyes Louisiana Kitchen where customers can grab a meal.
Are there any hair salons near the Bell Smiths Falls store?
Yes, nearby hair salons include SmartStyle and First Choice Haircutters, where you can get haircuts and grooming services.
What categories of business does Bell Smiths Falls belong to?
Bell Smiths Falls belongs to categories such as Telecommunications Service Provider, Telephone Company, Internet Service Provider, Cable & Satellite Television Services, Cell Phone Store, Electronics, and related fields.
How can I contact the Bell store in Smiths Falls for inquiries?
You can contact the Bell store at +1 613-283-7993 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Smiths-Falls/Bell/BE376 for more information.