Virgin Plus

4.5
67 reviews

About

Telecommunications Service ProviderCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Virgin Plus
2900 Warden Ave, Scarborough, ON
M6A3B4, Canada

Hours

Reviews

4.5
67 reviews
5 stars
58
4 stars
1
3 stars
0
2 stars
0
1 star
8
  • EE
    Eric
    Oct 21, 2025
    1.0
    Avoid this store! My parents went to this Virgin Mobile store to sign up for a cell phone plan. They brought their own phone, but the employee named Nelson insisted they sign a contract, saying it would be cheaper. I wasn't there at the time. They said they'd get some cash back if they signed. When my parents got home, I discovered the contract stated the phone was worth $2,000 dollar, but they only got $720 back. My parents are a bit hassle-free and wouldn't let me go back to argue with the employee, which caused a fight between them. My parents said the person was dark-skinned, a bit like a Filipino, and spoke only Cantonese. They only speak Mandarin. I strongly advise against this store; it specifically targets elderly people.
  • RN
    Robotic Nightmares
    Aug 18, 2025
    1.0
    Absolute garbage customer service, the modems always break, ive exchanged them like 3 times, went up here to drop off the modem, apparently its MY responsibility to mail it when Im already at their office here? Ridiculous service. I do not recommend. I switched to comwave.
  • YL
    Ying Wai Lam
    Jul 8, 2025
    5.0
    Fantastic service David was great, so helpful no where else help like this
  • JC
    John Crotti
    Jun 14, 2025
    5.0
    David was very helpful
  • AH
    Allie Hu
    Sep 5, 2023
    5.0
    Stanley, he is an experienced customer service agent. He has a good service attitude. He explained to me in detail and gave me advice. He helped me choose the most suitable cell phone plan.

Frequently Asked Questions About Virgin Plus

Where is the Virgin Plus store located?

The Virgin Plus store is located at 2900 Warden Ave, unit 223, inside Bridlewood Mall in Scarborough, ON, postal code M6A3B4, Canada.

What are the operating hours of Virgin Plus at Bridlewood Mall?

Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.