Customers consistently praised the staff for their helpfulness, patience, and professionalism, with many specific mentions of employees like Nora, Shadir, Khalid, and Haroon.
Knowledgeable Staff
Reviewers highlighted the staff's expertise in explaining plans and troubleshooting issues, making the purchasing process smooth and stress-free.
Positive Experiences
Many customers reported exceptional experiences, often mentioning the staff's willingness to go above and beyond to meet their needs.
Mixed Feedback
Some reviews indicated dissatisfaction with service quality, particularly regarding attentiveness and communication, suggesting a need for staff training.
WS
WISAM SAEED
Dec 8, 2025
5.0
Nora Joshua is absolutely the best sales person I have ever deals with.She is so nice and helpful with professional service.Thank you Nora .🙏
BG
Bobby Grigo
Nov 26, 2025
5.0
Shadir jesmin the manager of the store in scarborough town center is the best .. very helpful and very kind .. went out of he's way to help me out .. amazing guy .. 10 stars .
PR
prasad rara
Nov 23, 2025
5.0
Manager Shadir was outstanding . Seamless switch for my new device samsung S25 Ultra . Good customer service
NG
Neethi Ganeshan
Nov 14, 2025
5.0
Best customer service from the Manager. I had a very bad issue with my billing and no one helped me for past 3 months - the manager took time and called to relevant department and fixed app my issues and also apologized on behalf of the company . Definitely will visit this kiosk for all my purchases next time
MJ
Muhammed Javath Abdul Jabbar
Nov 3, 2025
5.0
My experience here has been amazing! Khalid followed up with me for over a week and has been so patient with me while activating my phone plans. I signed up my family through him. He’s set me up and explained everything in detail. They work as a team here, shoutout to Nora as well for her help.
What are the operating hours of Virgin Plus at Scarborough Town Centre?
Virgin Plus at Scarborough Town Centre is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Where is Virgin Plus located within Scarborough Town Centre?
Virgin Plus is located at 300 Borough Drive, Lower Level, Level 1, Scarborough, ON M1P4P5, inside Scarborough Town Centre.
What types of services does Virgin Plus offer?
Virgin Plus is a telecommunications service provider offering cell phone services and cell phone repair.
How can I contact Virgin Plus at Scarborough Town Centre?
You can contact Virgin Plus by phone at +1 416-290-1392 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open?
Virgin Plus is not closed and operates according to its regular business hours at Scarborough Town Centre.
What nearby clothing stores can I visit when shopping at Virgin Plus?
Nearby clothing stores include GUESS, Torrid, BOSS Shop, Foot Locker, Sears Canada, BonLook, Spencer's, Roots, Dynamite, and Jack & Jones, all located within or near Scarborough Town Centre.
Are there any nearby eyewear or eye care services close to Virgin Plus?
Yes, the Eye Clinic and BonLook eyewear store are nearby, providing eye care and eyewear options conveniently close to Virgin Plus.
Where can I find mobile phone repair services near Virgin Plus?
Mobile Klinik, a mobile phone repair service, is nearby and can assist with phone repairs close to Virgin Plus at Scarborough Town Centre.
What dining options are available nearby Virgin Plus at Scarborough Town Centre?
You can dine at New York Fries - Scarborough Town Centre or visit Urban Customz restaurant, both located near Virgin Plus.
Can I visit other retail stores related to electronics or photography near Virgin Plus?
Yes, near Virgin Plus you will find the Walmart Photo Centre, Walmart Vision Centre, and Decathlon Scarborough for various retail and photography needs.