Bell

4.2
664 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
300 Borough Dr, Scarborough, ON
M1P4P5, Canada

Hours

Reviews

4.2
664 reviews
5 stars
496
4 stars
39
3 stars
24
2 stars
7
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Kabir, Erwin, and Naiomi, highlighting their patience and ability to explain options clearly.

Service Quality

Several reviews noted excellent service experiences, with staff going above and beyond to assist customers with their needs.

Negative Experiences

A few customers reported poor service, including long wait times and unprofessional behavior from certain employees, leading to frustration.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.

Overall Satisfaction

Despite some negative feedback, many customers expressed high satisfaction with their experiences, recommending specific employees for their exceptional service.
  • KT
    Ken Tsui
    3 days ago
    4.0
    I went to this store for a Google Pixel 9 Pro Fold warranty service. The first person I dealt with either did not know what to do or just did not want to help, I don’t know which. Fortunately I got a chance to deal with the second person Bin Wu, who knows the in and out of the process and went out of his way to help! He absolutely is worthy of a five star rating. So I give a generous four star rating to the store.
  • CO
    Corvett Op
    4 days ago
    1.0
    Salesperson Rassel really needs to work on his business. 🥱
  • NW
    Noman Wattoo
    Nov 10, 2025
    5.0
    We had a very good experience at this bell store. Aditya was very good with helping us out.
  • HA
    Harmony Adzido
    Oct 27, 2025
    5.0
    Everyone see Kristopher. Great service all around.
  • EJ
    Everest James
    Oct 1, 2025
    5.0
    I recently switched my family’s services (internet, home phone, television, and a mobile plan) to Bell, and I had the pleasure of being assisted by Erwin Zapanza. From the moment I walked into the store, Erwin greeted me with a warm smile and a positive, energetic attitude. He took the time to carefully listen to my situation and clearly explained the different options available. What impressed me most was how patient, understanding, and thoughtful he was in tailoring a solution that truly fit my family’s needs. His knowledge of Bell’s products and services made the process smooth and stress-free, and he ensured we finalized a plan that works perfectly for everyone in my household. Erwin’s professionalism, attention to detail, and commitment to customer satisfaction stood out throughout the experience. Thanks to his guidance, I not only walked in with questions but walked out with one of the best plans I’ve had in years. I’m very grateful for Erwin’s assistance and will absolutely return to him for any future upgrades. I highly recommend asking for him if you visit this store—he’s outstanding at what he does.

Frequently Asked Questions About Bell

Where is the Bell Scarborough Town Centre store located?

The store is located at 300 Borough Dr, Level 1, Scarborough, ON M1P4P5, inside Scarborough Town Centre.

What are the operating hours of the Bell store at Scarborough Town Centre?

The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sundays from 11:00 AM to 7:00 PM. Special holiday hours may vary.