Business Details
About
Telecommunications Service ProviderInternet Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.4
132 reviews
5 stars
108
4 stars
2
3 stars
3
2 stars
2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent, friendly, and knowledgeable service, particularly highlighting individuals like Nathan, Kayli, and Natasha.
Professionalism
Several reviews noted the professionalism and patience of the staff, especially in handling complex issues and providing clear explanations.
Mixed Experiences
While many customers had positive experiences, some reported poor service and issues with billing, indicating inconsistency in customer satisfaction.
Store Environment
Customers appreciated the welcoming atmosphere and cleanliness of the store, contributing to a positive shopping experience.
Staff Knowledge
The staff's knowledge about products and services was frequently mentioned as a strong point, helping customers make informed decisions.
- NPNebu PaulNov 12, 20251.0Did not help me with the problem!!! The person at the front counter have no idea what the hell he's supposed to do! Previously, the other staff had helped me.
- JJJo JoNov 10, 20255.0Excellent customer service that Madison gave me I loved the friendly service also happy and nice to see I will always deal with Madison Very professional and personal
- BCBarb CrowleNov 8, 20255.0My phone was a mess with a lot of ads which were very annoying plus other things. Nathan was very helpful in cleaning up my phone. He has a pleasant personality and I would recommend him to my friends. Good work.
- BZBrunon ZachariaszNov 5, 20255.0Nathan Darlow went above and beyond in assisting me with my billing and roaming issue after I was unhappy with the AI support system which could solve anything. Great personal customer service.
- RKRita KallioNov 2, 20255.0Harold was a great help and was very patient with helping my mom with her phone and some issues she was having with it. I appreciate the friendly customer service we experienced today.
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 293 Bay St, Level 1, Station Mall, Sault Ste. Marie, ON, P6A1X3, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 12:00 PM to 5:00 PM.
What services does Virgin Plus offer?
Virgin Plus provides telecommunications services including cell phone sales, internet service, and cell phone repair.
How can I contact Virgin Plus?
You can contact Virgin Plus by calling +1 705-254-2462 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open?
Virgin Plus is currently open and operating during its normal business hours.
What is the timezone of Virgin Plus?
Virgin Plus operates in the America/Toronto timezone.
Are there any shopping options near Virgin Plus?
Yes, Virgin Plus is located inside Station Mall, which also features stores like Hallmark Cards & Gifts, Peoples Jewellers, and SEPHORA for diverse shopping experiences.
Where can I eat near Virgin Plus?
Nearby dining options include Taco Bell Canada for fast food and Royal Momo offering Asian and Middle Eastern cuisines, both close to Virgin Plus at Station Mall.
Are there other mobile phone stores near Virgin Plus?
Yes, other mobile phone stores nearby include Rogers Authorized Dealer - Beyond Wireless, Tbooth Wireless, Wirelesswave, Bell, and Telus, offering more options for phone services and sales.
Can I combine my visit to Virgin Plus with some leisure activities in the area?
Definitely! After visiting Virgin Plus, you can explore nearby stores like Indigo for books, visit Bath & Body Works for beauty supplies, or grab a sweet treat at Laura Secord, all within Station Mall.