Business Details
About
Telecommunications Service ProviderInternet Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.4
135 reviews
5 stars
110
4 stars2
3 stars
3
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for their professionalism, friendliness, and willingness to help customers with their needs.
Knowledgeable Staff
Employees demonstrate a strong understanding of products and services, providing clear explanations and tailored recommendations.
Positive Experiences
Many customers report having enjoyable and smooth interactions, often highlighting specific staff members for their exceptional service.
Mixed Reviews
While most feedback is positive, there are a few instances of poor service and unresolved issues, indicating inconsistency in customer experiences.
- JJJaphet JohnDec 3, 20255.0Madison was extremely professional and helpful. Understanding and got it sorted within 10 mins
- ACAbhishek ChoudharyNov 29, 20255.0I had an amazing experience with Natasha at the Virgin Plus store in Station Mall. She is incredibly friendly, patient, and truly customer-focused. Natasha took the time to understand exactly what I needed and helped me find the best deals without any pressure. She explained everything clearly, made the process smooth, and genuinely cared about making sure I was satisfied. It’s rare to find someone who combines professionalism with such a warm, positive attitude. If you’re visiting Virgin Plus, I highly recommend speaking with her — you’ll be in great hands.
- BSBrenda ScottNov 13, 20255.0Nathan was fantastic. Solved my problem in no time. Great service. Thanks.
- NPNebu PaulNov 12, 20251.0Did not help me with the problem!!! The person at the front counter have no idea what the hell he's supposed to do! Previously, the other staff had helped me.
- JJJo JoNov 10, 20255.0Excellent customer service that Madison gave me I loved the friendly service also happy and nice to see I will always deal with Madison Very professional and personal
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 293 Bay St, Level 1, Station Mall, Sault Ste. Marie, ON, P6A1X3, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 12:00 PM to 5:00 PM.
What services does Virgin Plus offer?
Virgin Plus provides telecommunications services including cell phone sales, internet service, and cell phone repair.
How can I contact Virgin Plus?
You can contact Virgin Plus by calling +1 705-254-2462 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open?
Virgin Plus is currently open and operating during its normal business hours.
What is the timezone of Virgin Plus?
Virgin Plus operates in the America/Toronto timezone.
Are there any shopping options near Virgin Plus?
Yes, Virgin Plus is located inside Station Mall, which also features stores like Hallmark Cards & Gifts, Peoples Jewellers, and SEPHORA for diverse shopping experiences.
Where can I eat near Virgin Plus?
Nearby dining options include Taco Bell Canada for fast food and Royal Momo offering Asian and Middle Eastern cuisines, both close to Virgin Plus at Station Mall.
Are there other mobile phone stores near Virgin Plus?
Yes, other mobile phone stores nearby include Rogers Authorized Dealer - Beyond Wireless, Tbooth Wireless, Wirelesswave, Bell, and Telus, offering more options for phone services and sales.
Can I combine my visit to Virgin Plus with some leisure activities in the area?
Definitely! After visiting Virgin Plus, you can explore nearby stores like Indigo for books, visit Bath & Body Works for beauty supplies, or grab a sweet treat at Laura Secord, all within Station Mall.