Bell

4.2
162 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1380 London Rd, Sarnia, ON
N7S1P8, Canada

Hours

Reviews

4.2
162 reviews
5 stars
120
4 stars
7
3 stars
5
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, knowledgeable, and helpful service, particularly highlighting employees like Shreya, Travis, and John.

Problem Resolution

Several reviews noted that staff were effective in resolving issues quickly and efficiently, with specific mentions of Travis and Sandeep for their exceptional problem-solving skills.

Mixed Experiences

While many customers had positive experiences, some reported rude behavior and poor service from certain employees, indicating inconsistency in customer care.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions about their purchases.

Store Environment

The store atmosphere was generally described as welcoming and friendly, contributing to a positive shopping experience.
  • PG
    Paul Garland
    Nov 16, 2025
    5.0
    Shreya, Excellent service. Should be 6 stars.
  • GS
    Gerry Sabourin
    Nov 11, 2025
    1.0
    Rude deceptive practices. Do not honour their mistakes. Accused me of lying (NOT TRUE AT ALL) No desire to resolve the issue. As long as your spending they are ok but basically a terrible place to do business. Decided to immediately go with Roger’s at this point as I did not feel they cared about their customers. I will be contacting Bell to report the employee that yelled I was lying in front of other customers. UNBELIEVABLE!
  • BF
    Bill FORSYTH
    Nov 10, 2025
    5.0
    Needed a new cell phone. Was helped by 3 different employees ( Noah, Carter and Shreya). All 3 employees were very friendly, personable, and interested in finding me the best deal! Got 2 new Galaxy S25 Edges for me and my wife for an outstanding price and a great plan to match. Go see any of those 3 if your looking to upgrade your phone! Great service!
  • OM
    OPS MAG MERC
    Oct 4, 2025
    5.0
    I came in because I got a notification my bill was going up. Noah worked tirelessly to make sure my bill didn’t go up, I got channels that I actually used, and made sure I was getting what I wanted. Noah was so great I even went with MORE channels! If you’re sceptical, pessimistic and confused, GO SEE NOAH!!!!!! And he’s fun 😂🤩
  • KV
    Kay-Ann Violette
    Oct 3, 2025
    5.0
    The staff in the Sarnia Bell office are amazing. Sandeep & Carter that I deal with are so helpful. Im 83 yrs old & got a Samsung 16 phone. Ive been back to the store 6 times for help . I dont know what I would do without their help. This technology is way over me head. Giving them the BEST REVIEW.

Frequently Asked Questions About Bell

Where is the Bell store located in Sarnia?

The Bell store is located at 1380 London Rd, Level 1, inside Lambton Mall, Sarnia, ON, N7S1P8, Canada.

What are the operating hours of the Bell store at Lambton Mall?

The Bell store at Lambton Mall is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.