Brand Certified
Virgin Plus - Closed
4.4(216 reviews)
Certified by Virgin Plus - Closed • Feb 22, 2026
Business Details
9350 Yonge St, Richmond Hill, ON
L4C5G2, Canada
Certified by Virgin Plus - Closed • Feb 22, 2026
(905) 883-1191
Certified by Virgin Plus - Closed • Feb 22, 2026
https://www.virginplus.ca
Certified by Virgin Plus - Closed • Feb 22, 2026
About
Certified by Virgin Plus - Closed • Feb 22, 2026
Telecommunications Service ProviderCell Phone Store
Location
Certified by Virgin Plus - Closed • Feb 22, 2026
Hours
Certified by Virgin Plus - Closed • Feb 22, 2026
Reviews
4.4
216 reviews
5 stars
177
4 stars3
3 stars
6
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting individuals like Payam, Saba, and Mehdi.
Service Issues
Several reviews mentioned problems with customer service responsiveness and network coverage, with some customers expressing frustration over billing practices and lack of support.
Store Experience
Customers appreciated the welcoming atmosphere and the knowledgeable staff at the Hillcrest Mall location, although there were complaints about specific staff members being rude or unhelpful.
Product Knowledge
Staff were frequently noted for their expertise in helping customers find suitable plans and resolving technical issues.
- YJYang JinJan 19, 20263.0It said this store close at 9pm on Monday on google map, I arrived just after 7pm, store was closed, wait for 40 mins still closed
- MTMi TaDec 21, 20255.0Sabawoon was a very professional polite person. With extreme level of customer service qualities. I am more than happy with him and suggest him to my freinds.
- IIIggieDec 19, 20255.0Sim was very friendly, efficient and knowledgeable. He was able to offer me the ideal cell plan for my needs and my budget. He provided excellent customer service and went out of his way by making a special trip to the Hillcrest Mall location to switch my plan. He is a great asset to the company and an outstanding employee.
- BLBhavik LakhaniNov 29, 20255.0Excellent location for all telecommunication needs! Arash was extremely helpful in upgrading my plan and getting me a low cost plan for all my lines! His customer service and professionalism is great! Makes sure the customer is satisfied. Thanks!
- SZSoheil ZarrabianNov 29, 20255.0I received exceptional service from Arash and Hasti today My shopping experience with them was truly enjoyable Thank you Arash and Hasti 🙏🏻
Brand Certified Facts from Virgin Plus - Closed
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Certified February 22, 2026Yext Knowledge Graph
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