Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, particularly mentioning individuals like Angela, Breana, and Jordan.
Knowledgeable Staff
Customers consistently praise the staff for their knowledge and ability to explain products and services clearly, making the purchasing process easier.
Positive Experiences
Many customers report having positive experiences at the kiosks, often mentioning the friendly and helpful nature of the employees.
Mixed Feedback
While most reviews are positive, there are a few mentions of unhelpful experiences and dissatisfaction with online support, indicating some inconsistency in service.
DF
Donald Fraser
Dec 1, 2025
5.0
Absolutely incredible service! When things went sideways with my account, Breana went well above and beyond in finding a fix, patiently working with head office tech and account people to ensure that my problems were resolved and wouldn't occur again. She also enthusiastically guided my (very not tech savvy) wife through a new phone and service plan to suit her needs. Great care, attention to detail, and friendly assistance. Thank you, Breana! You rock!!!
JL
Jan Livy
Nov 25, 2025
5.0
Jordan Hornsby at Peterborough location went above and beyond with customer service. He was knowledgeable, very efficient and kind. He deserves 10 stars. Went out of his way to help me with purchase and work out some problems. Extremely impressed.
NT
Nicole Turcotte
Nov 20, 2025
5.0
Angela was extremely helpful finding me the right plan that fits my life and updates me on the newest offers!
DV
darrell vicchiarelli
Nov 16, 2025
5.0
big shout out to Angela, thanks so much for her help and explaining everything I needed to know for my new phone and setup
MA
matthew armstrong
Oct 28, 2025
5.0
Angela at the Lansdowne Kiosk was excellent. Thank you Angela
What are the regular business hours for Virgin Plus at Lansdowne Place Shopping Centre?
Virgin Plus is open from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturdays, and 11:00 AM to 5:00 PM on Sundays.
Where is Virgin Plus located within Lansdowne Place Shopping Centre?
Virgin Plus is located at 645 Lansdowne St W, Level 2, Peterborough, ON, in the Lansdowne Place Shopping Centre.
What types of services does Virgin Plus offer at this location?
Virgin Plus offers telecommunications services including cell phone sales and cell phone repair.
How can I contact Virgin Plus at Lansdowne Place Shopping Centre?
You can contact Virgin Plus by calling +1 705-748-5450.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and not closed.
Does Virgin Plus have a website for more information?
Yes, you can visit their website at https://www.virginplus.ca for more information.
Which popular clothing stores are nearby Virgin Plus at Lansdowne Place?
Nearby clothing stores include Boathouse, Smart Set, American Eagle Outfitters, Aerie, Roots, Tip Top, George Richards Big & Tall Menswear, Stitches, and Lids.
Are there other mobile phone service providers close to Virgin Plus?
Yes, nearby mobile phone service providers include Tbooth Wireless, chatr Mobile, and Best Buy Canada which also sells mobile phones.
What nearby beauty and wellness options can I visit before or after coming to Virgin Plus?
You can visit Benefit Cosmetics BrowBar and Charlotte Tilbury, both offering beauty and spa services, located near Virgin Plus.
Are there any fitness or recreation facilities close to Virgin Plus?
Yes, Planet Fitness, a gym and sports recreation venue, is nearby if you want to work out before or after your visit.