Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.4
248 reviews
5 stars
196
4 stars
16
3 stars
5
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, including Romin, Dhruvil, Krystal, and Himani, received high praise for their friendly, knowledgeable, and patient service, often going above and beyond to assist customers.
Professionalism
Many customers highlighted the professionalism of the staff, noting their ability to handle complex issues efficiently and with a positive attitude.
Product Knowledge
Customers appreciated the staff's extensive knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While most reviews were positive, there were a few mentions of poor customer service experiences, particularly with phone support.
Efficiency
Several reviews noted the quick and efficient service provided by staff, allowing customers to complete their transactions smoothly.
- VJVishal JhaNov 16, 20255.0I had an amazing experience at the Bell store today. From the moment I walked in, the staff was friendly, patient, and genuinely helpful. A special shoutout to Himani, who went above and beyond to assist me. She was knowledgeable, professional, and incredibly kind throughout the entire process. Her outstanding customer service made everything smooth and stress-free. I truly appreciate the effort she put into helping me. Highly recommend this location for exceptional service!
- JMJohn MinionNov 15, 20255.0Great experience Knowledgeable staff Maxwell pleasure to work with Thank you
- IVIrene VanekNov 7, 20255.0IIt was my absolute pleasure to deal with Romin , he worked over and above his duty to provide me assistance. I am grateful and I certainly recommend any advancement for Romin
- JDJon DoeNov 2, 20251.0I have a big account 3 properties with bell internet. I wanted to ship my equipment back. I have troubles reading and writing, the store manager Aidan. Rudely and very proudly would not assist me in anyway. Just referred me to a 1-800 number. Terrible customer service. Terrible accessibility for people with disabilities. Shame on you bell.
- BCBrock CenaOct 18, 20255.0I had an exceptional experience with three Bell associates — Romin, Maxwell, and Dhruvil — who went above and beyond to help me with a few complex issues involving my Bell Small Business account, my internet service, and my husband’s phone and Samsung watch connection. They were friendly, knowledgeable, and efficient throughout the process. A special thanks to Dhruvil and Romin for incredible multitasking and patience while managing everything so smoothly. Their teamwork and professionalism truly made a difference — I really appreciated the outstanding support!
Frequently Asked Questions About Bell
What services and products does the Bell store at Lansdowne Place Shopping Centre offer?
The Bell store offers a range of services including television, internet, phone lines, wireless service, and sells phones, tablets, and mobile internet devices.
Where is the Bell store located within Lansdowne Place Shopping Centre?
The Bell store is located at 645 Lansdowne St W, Level 2, Peterborough, ON, inside Lansdowne Place Shopping Centre.
What are the Bell store's operating hours?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
What payment options are accepted at the Bell store?
The store accepts American Express, Cash, Check, Mastercard, and Visa.
Which brands are available at this Bell store?
The store carries Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Can you describe the main telecommunications products and services offered at this Bell location?
This Bell store provides cell phone plans, satellite TV, internet services, home phone, wireless service, smart home security devices, and accessories.
What languages are spoken at the Bell store in Lansdowne Place?
English is the primary language spoken at this Bell location.
What nearby places can I visit around the Bell store in Lansdowne Place Shopping Centre?
Nearby, you can visit Twain Gold & Diamond Centre, Bath & Body Works Canada, and Sport Chek for jewelry, beauty supplies, and sporting goods respectively.
How can nearby mobile phone stores like Koodo or WOW! mobile boutique complement my visit to Bell?
If you're exploring mobile options, nearby stores such as Koodo and WOW! mobile boutique offer additional telecommunications products and services, letting you compare plans and devices conveniently.
What shopping options are available near the Bell store that I can visit before or after my appointment?
You can explore Lansdowne Place Shopping Centre itself, along with stores like Ardene for women's clothing and Call It Spring for shoes, making it easy to enjoy some shopping after your Bell visit.