My first visit to this kiosk in july was very good. The employee was helpful and understanding. However, my experience today was nothing like the first one. The employee looked annoyed and irritated the moment I said hi. She was very dismissive and just kept telling me the same things with a very condescending tone as I attempted to maybe clarify my question. In the end, she just told me to call customer service.
It was an overall short and unpleasant experience.
SB
Silvi Balas
Dec 21, 2022
5.0
Patrick was an amazing representative! He was quick and knowledgeable. Got a new phone with a great plan!!
JD
Jonathan Druery
Sep 27, 2017
5.0
Great service, great phone plans!!!
MT
Matthew Torok-Smith
Sep 7, 2017
5.0
I went to Videotron yesterday because they have a deal on promo and my old provider was being a bum with me. I found Videotron to be busy but I waited patiently and I will say the service was fantastic. Very nice and helpful staff! Their rate plans are great, pricing and features and the reception is top notch too! Totally recommend their rates beat most of the other providers.
AG
Amanda Godin
Aug 22, 2017
1.0
I went to this location to get a phone. Waited in line 20 minutes, and then spoke to the girl for another 15 and then she says they don't service my area. Which I find ridiculous considering I live 40 minutes east of Ottawa. It says no where on their website that they don't service my area. So beware everyone if you go anywhere different other then Ottawa you may be roaming!!!!!!!