About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
356 reviews
5 stars
317
4 stars
10
3 stars3
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Aish, Siham, and Macy for their exceptional service.
Professionalism
Many reviews highlighted the professionalism and patience of the staff, particularly in explaining options and assisting with setups.
Product Knowledge
The team demonstrated strong product knowledge, helping customers choose the best plans and devices for their needs.
Positive Experience
Overall, customers reported a very positive experience, often mentioning their intention to return due to the excellent service received.
- BMBetty MacDonaldJan 3, 20265.0Incredible service from Aydin. Patient, courteous and extremely helpful. Kudos to him.
- DLDave LoneyDec 28, 20255.0Aish was superb in assisting me. She is extremely knowledgable and for the second time found the best plan for me and explained it exquisitely.
- BBBernie BoulayDec 27, 20255.0Excellent customer service. The agent was very helpful in explaining the services and made sure all was in order for us.
- EKEli KazaiDec 27, 20255.0Anas is a good guy very knowledgeable about the product and very helpful to my needs. And I give him 5 Stars. The best
- RRReza RahbarDec 24, 20255.0I had an exceptional experience with Aish from Virgin Plus. From the beginning of the conversation, Aish was highly professional, knowledgeable, and genuinely focused on finding the best possible mobile plan for my needs. She carefully reviewed all available options, explained every detail clearly, and ensured that I received a plan that provided excellent value, strong data coverage, and a very competitive monthly rate. What truly stood out was her commitment to customer satisfaction. She went beyond the standard process to secure a deal that was significantly better than what I expected. The entire interaction was efficient, transparent, and extremely well managed. I never felt rushed, and every question I had was answered with accuracy and patience. Thanks to Aish, I now have a mobile plan that perfectly fits my usage and budget. Her professionalism, attention to detail, and dedication to delivering real value made this one of the best customer service experiences I have had with a telecom provider. I highly recommend working with Aish at Virgin Plus.
Frequently Asked Questions About Virgin Plus
What are the opening hours of Virgin Plus at Carlingwood Mall?
Virgin Plus is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 18:00, and Sunday from 10:00 to 17:00.
Where is Virgin Plus located?
Virgin Plus is located at 2121 Carling Ave, Unit 67, Carlingwood Mall, Ottawa, ON K2A1H2, Canada.
How can I contact Virgin Plus for inquiries or support?
You can reach Virgin Plus by calling +1 613-728-1317.
What categories of services does Virgin Plus offer?
Virgin Plus is a Telecommunications Service Provider, Cell Phone Store, and Cell Phone Repair Shop.
Is Virgin Plus currently open?
Virgin Plus is currently open and not closed.
What is the website to learn more about Virgin Plus services?
You can visit their website at https://www.virginplus.ca for more information.
What nearby mobile phone stores are close to Virgin Plus at Carlingwood Mall?
Nearby mobile phone stores include chatr Mobile, Wirelesswave, Virgin Mobile Canada, and Freedom Mobile, all located within Carlingwood Mall for easy comparisons or additional mobile services.
Are there any food options near Virgin Plus at Carlingwood Mall?
Yes, you can find fast food options such as A&W Canada, Dairy Queen, and Manchu Wok nearby for a quick meal before or after your visit to Virgin Plus.
What other types of stores can I visit near Virgin Plus in Carlingwood Mall?
Nearby stores include clothing stores like Maurices and Nygard Fashion, bookstores such as Chapters Indigo, and beauty salons like Kurves Beauty Bar, providing a variety of shopping and service options.
How can nearby places like Western Union and Hearing Solutions benefit me while visiting Virgin Plus?
While visiting Virgin Plus, you can access financial services at Western Union or medical supplies and audiologist services at Hearing Solutions, making your trip to Carlingwood Mall convenient for multiple needs.