RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Most customers praised the delivery team for being quick, efficient, and on time.
Professionalism
The delivery personnel were frequently described as professional, courteous, and polite.
Careful Handling
Customers appreciated the careful handling of appliances, ensuring no damage to their homes or the items being delivered.
Communication
Many reviews highlighted effective communication regarding delivery times and notifications.
Customer Service
Overall, customers reported positive interactions with the delivery team, noting their helpfulness and willingness to assist.
JN
Joelle Nize
Nov 6, 2025
5.0
Great service, efficient communication, professional installation. Highly recommend
KK
Katy Kelly
Oct 11, 2025
5.0
RXO did a fridge delivery for us. They were fantastic!!! On time, courteous, polite and quick. Thank you!
CD
Cindy Dubue
Sep 24, 2025
5.0
This delivery experience was outstanding!! The two young men were quick, careful and very courteous. Without a doubt one of the best experiences I’ve had with a delivery.
FD
Francoise Duchesne
Sep 10, 2025
5.0
Quick, efficient and exactly what was expected. Very courteous and quiet. I would use this service again without hesitation.
NJ
Nina Jason
Sep 5, 2025
5.0
Like clockwork! We were given a date by RONA+ and told that we would be contacted the night before. We were and they gave us a reasonable three hour afternoon delivery time. On the day, we were called 25 min before their ETA. They were very accommodating and made sure to bring the appliances up a full set of stairs and walk in the large item through the largest door so as to not cause damage. Well done job and we highly recommend them.
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, offering services including last mile deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 1258 Humber Place Unit B, Ottawa, ON, K1B 3W3, Canada.
What are RXO's business hours?
RXO is open every day of the week from 8:00 AM to 5:00 PM.
How can I contact RXO for inquiries?
You can contact RXO by phone at +1 800-883-4593 or by email at lastmile@rxo.com.
Which languages does RXO support for customer communication?
RXO supports communication in English and Spanish.
What keywords best describe RXO's core services?
Keywords for RXO include Last mile, Final mile, home delivery, appliance delivery, appliance installation, and furniture delivery.
How does RXO's location relate to other logistics companies nearby?
RXO is near several logistics and freight services such as Final Mile Ottawa and Ottawa Logistics Fulfillment, providing easy collaboration and service integration for logistics operations in the area.
Are there places nearby where a customer can arrange additional freight or cargo services?
Yes, nearby freight and cargo services include Darcy Logistics and Elevation Elevator Inc, which could be useful for customers needing related logistics support.
What nearby recreational venues could customers visit before or after their visit to RXO?
Customers might enjoy visiting BATL Axe Throwing and BATL | Backyard axe throwing league, both sports and recreation venues close to RXO.
How can customers access more information about RXO online?
Customers can learn more by visiting RXO's website at https://www.rxo.com or their LinkedIn page at https://www.linkedin.com/company/rxo/.