Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
Location
Hours
Reviews
3.2
509 reviews
5 stars
206
4 stars
67
3 stars
27
2 stars
16
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and professionalism, many customers reported poor service, rudeness, and a lack of accountability from the staff.
Delivery Issues
Numerous reviews highlighted significant problems with delivery times, including packages being late, misdelivered, or not delivered at all, often with no clear communication from FedEx.
Communication Problems
Customers expressed frustration over misleading information regarding delivery statuses and difficulties in reaching customer service for assistance.
Pricing Concerns
Several reviews mentioned dissatisfaction with shipping costs, particularly regarding unexpected fees and charges that were not clearly communicated.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment reflected a lack of consistency in service quality across the board.
- MWMansion WongDec 30, 20255.0The front counter lady staff at Fedex ship center (130 Thad Johnston Private) are very helpful. They are patient, polite, welcoming, knowledgeable, and well organized. They deliver outstanding customer service to help me packing and drop-off high value items for international shipment this morning. While the Fedex mobile app does not perform as expected (no QR code generated for shipment labels), the manual help resolves technical issues. Thanks for delivering great service. Very much appreciated.
- SDShannon DonisDec 29, 20251.0ca67232 976946 tried to drive me off road
- ECEstephan ChidiacDec 23, 20251.0The worst experience ever. I’ve been waiting over two weeks for a simple delivery, and no one can tell me where my package is. This was supposed to be delivered before Christmas, as it’s a present for my daughter. The lack of communication and accountability is extremely frustrating and unacceptable.
- DDDr.maryamNov 17, 20255.0I would like to express my sincere appreciation for the outstanding customer service I received from FedEx, especially from Mr. Dale . His professionalism, warm welcoming attitude, and clear guidance made the entire process smooth and stress-free.
- MAMuhammad AsifOct 29, 20255.0Good service.
Frequently Asked Questions About FedEx Ship Centre
Where is FedEx Ship Centre located?
FedEx Ship Centre is located at 130 Thad Johnson Pvt, Ottawa, ON, K1V0X1, Canada.
What are the operating hours for FedEx Ship Centre?
FedEx Ship Centre is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Sundays.
Which FedEx services are available at FedEx Ship Centre in Ottawa?
The centre offers FedEx Intra-Canada Services, FedEx International Services, and FedEx Express Freight Services.
What types of payment does FedEx Ship Centre accept?
FedEx Ship Centre accepts American Express, Cash, Mastercard, and Visa as payment options.
What languages are spoken at FedEx Ship Centre?
The staff at FedEx Ship Centre speak both English and French.
Can I purchase packaging supplies at FedEx Ship Centre?
Yes, FedEx Ship Centre sells FedEx Express Packaging and serves as a Packaging Supply Store.
Is there a website where I can learn more about FedEx Ship Centre?
You can visit their website at https://local.fedex.com/en-ca/on/ottawa/yowa for more information.
How can I contact FedEx Ship Centre by phone?
You can reach FedEx Ship Centre at +1 800-463-3339.
What nearby accommodations are available near FedEx Ship Centre?
Nearby accommodations include Fairfield Inn & Suites by Marriott Ottawa Airport and Hilton Garden Inn Ottawa Airport, convenient for travelers needing lodging close to the FedEx Ship Centre.
What other freight and cargo services are near FedEx Ship Centre?
Nearby freight and cargo service providers include Cole International and Canadian North Cargo, offering additional options for shipping and logistics.
Are there dining options near FedEx Ship Centre?
Yes, The Great North American Grill, an American restaurant, is located nearby and is a good spot to visit for a meal before or after your visit.