Certified by DHL Express Service Point Ottawa • Mar 01, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Ottawa in Ottawa offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
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Wheelchair accessible entranceAvailable
Location
Certified by DHL Express Service Point Ottawa • Mar 01, 2026
Certified by DHL Express Service Point Ottawa • Mar 01, 2026
Reviews
3.2
352 reviews
5 stars
155
4 stars
40
3 stars
14
2 stars
9
1 star
134
EX
Emmanuel X
Feb 17, 2026
1.0
L’une des pires compagnies pour vos envois à l’international, je vous conseille d’éviter DHL
ZK
zalmay khan
Feb 13, 2026
1.0
Package says delivered with straight line in signature field. Been calling for 3 days and they can't track down the driver to ask where the package was delivered.
AS
Arlene Sibulo
Jan 24, 2026
1.0
I was informed I have a package shipped and was received by this courier and they charge me $100/day storage fee, they asked me to pay for the delivery fee also to pay tax before delivering the package. This courier received my package but cant give me tracking number. How is this possible? They asked for BTC payment and didnt accept credit card. Can anyone give me feedback about this company. Any feedback is greatly appreciated.
SL
saad lamnabhi
Jan 24, 2026
1.0
They asked for signature , which mean i need to stay home and do nothing waiting for dhl , then at 20:33 they said they are not coming anymore , when i tried to go snd pick it myself , you cant have this option you have to wait another two 3 days ....
AS
AKA ANGE DENIS SAY
Jan 6, 2026
1.0
Demain le 7 fera 72h que j'attends mon colis, une simple enveloppe d'à peine 0,3kg. Aucune communication... Très déçu pour ma première expérience avec DHL
Frequently Asked Questions About DHL Express Service Point Ottawa
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the operating hours of DHL Express Service Point Ottawa?
DHL Express Service Point Ottawa is open Monday to Friday from 8:00 AM to 8:00 PM and closed on Saturdays and Sundays.
Can I ship packages domestically within Canada at this DHL location?
Yes, since May 2025, DHL Express Canada offers nationwide domestic shipping services, allowing you to send documents and packages within Canada.
Does DHL Express Service Point Ottawa ship to P.O. Boxes?
No, DHL does not ship to P.O. Boxes at this location.
What are the size and weight restrictions for shipments at this DHL location?
Shipment weight should not exceed 30 lbs at pop-up locations; please verify details if applicable.
Can I ship medication through DHL Express Service Point Ottawa?
Certain medications may be shipped to specific countries. DHL agents at the Service Point can assist you with any required procedures based on your destination.
What payment methods are accepted at DHL Express Service Point Ottawa?
This DHL location accepts American Express, Apple Pay, Mastercard, and Visa for payments.
Is the DHL Express Service Point Ottawa wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby fitness and entertainment options are there around DHL Express Service Point Ottawa?
Nearby you can visit Aerial Antics, a local gym offering circus arts and entertainment, or Laws of Motion - Trampoline and Tumbling for gymnastics and sports activities, ideal for visitors wanting to enjoy some physical activity before or after their DHL visit.
Where can I find parking close to DHL Express Service Point Ottawa?
Parking Indigo Ottawa - 2215 Gladwin offers convenient parking options nearby, making your visit to DHL more accessible.
Are there local moving and storage services near DHL Express Service Point Ottawa?
Yes, Tippet-Richardson, What A Move - Great Ottawa Movers, Access Storage, and Gladwin Self Storage are nearby providers for moving and storage needs, useful for customers requiring comprehensive logistics support.
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