Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.6
361 reviews
5 stars
306
4 stars
14
3 stars
9
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Wahid, Sakib, and Ali, who provided excellent service and support.
Knowledgeable Staff
Several reviews highlighted the staff's product knowledge and ability to explain options clearly, making the purchasing process smooth and stress-free.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and miscommunication, particularly regarding contracts and billing.
Store Environment
The store was noted for being clean and organized, contributing to a pleasant shopping experience.
Sales Pressure
A few customers felt rushed or pressured during their interactions, indicating a need for improved customer engagement.
- MJMarilou Jacob1 day ago5.0I would like to thank Ahmed for helping with making my choice for getting the Google pixel 10 Pro XL and an Apple watch, he had good knowledge compared to me and great communication. Left the store with a smile with my new purchase. Highly recommend this store😊.
- AAArno1 day ago3.0There are enough people there to help, but those stores are pretty useless. They always claim they can’t do anything, and you’re supposed to call Bell. However, Bell’s website redirects you to those stores. It’s pointless unless you want to buy a phone there. Other services, like returning a device, aren’t available. Why doesn’t Bell train their employees to help Bell’s clients?
- MLMariana LemoyreNov 12, 20255.0I would like to express my thankfulness to Sakib Ansari for being kind, informative, understanding my needs and concerns. He is very knowledgeable and willing to help. He is assets for Bell. God bless him!
- LSLisa SimpsonNov 12, 20255.0Sakib Ansari is an amazing young man, he was so kind, patient and understanding, he set me up with internet and wireless plan explained everything in detail with an amazing deal! Cheaper than rogers! Thank you so much Bell and Sakib
- MBMaxine BretzlaffNov 9, 20255.0I had an excellent experience at the Bell store in Carlingwood thanks to Wahid. He helped me upgrade my phone and set me up with a new internet plan for my home, all while helping me save money on my monthly bill. He was knowledgeable, efficient and took the time to explain all my options. I appreciated his professionalism and friendly service, it made the whole process easy and stress-free. Highly recommend asking for Wahid if you're visiting the Carlingwood location.
Frequently Asked Questions About Bell
What are the Bell Carlingwood Mall store's opening hours?
The Bell Carlingwood Mall store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 18:00, and Sunday from 10:00 to 17:00. On November 11, 2025, it opens from 12:30 to 20:00.
What products and services does the Bell store at Carlingwood Mall offer?
This Bell store offers phones, tablets, mobile internet devices, TV services including satellite and Fibe TV, internet service, home phone, and smart home security.
Where is the Bell store at Carlingwood Mall located?
The Bell store is located at 2121 Carling Ave, Level 1, in Ottawa, Ontario, postal code K2A1H2, inside Carlingwood Mall.
What payment methods are accepted at Bell Carlingwood Mall?
The store accepts American Express, cash, check, Mastercard, and Visa as payment options.
Can I get the latest smartphones and accessories at the Bell Carlingwood Mall store?
Yes, the store offers the latest smartphones, tablets, connected devices, and accessories on Canada's best network.
Which brands are available at the Bell store in Carlingwood Mall?
The store carries Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect products and services.
What languages are spoken by the staff at the Bell Carlingwood Mall store?
The staff at this Bell store speak English.
What nearby dining options can I explore when visiting Bell Carlingwood Mall?
Nearby dining options include Carlingwood Family Restaurant and New Desi Zaiqa Restaurant, where customers can enjoy a meal before or after visiting the Bell store.
Are there any fitness or wellness centers close to Bell Carlingwood Mall?
Yes, the Ymca-Ywca of d'Ottawa is nearby, offering sports and fitness facilities which customers might visit in the area.
What other electronics or mobile phone stores are located near Bell Carlingwood Mall?
Nearby mobile phone and electronics stores include WOW! mobile boutique, Wirelesswave, and chatr Mobile, providing alternative options for mobile devices and services.