Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.6
374 reviews
5 stars
318
4 stars
14
3 stars
9
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, professionalism, and friendliness of staff members like Wahid, Sakib, and Romeo, highlighting their ability to explain options clearly and provide great deals.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service and miscommunication, particularly regarding contracts and billing issues.
Product Knowledge
Several customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping experience.
- MWMichelle Ward1 day ago5.0Sakib provided excellent service. He was knowledgeable, patient, and professional helping with a modem exchange and changing plans for several phone lines. He also helped troubleshoot a business line issue. Thanks very much. I’ll seek his help again if ever needed!
- RCRon Cochrane2 days ago5.0We had the best I mean the very best agent helping us, he went out of his way to help us migrate our virgin cell to bell. He was patient and unbelievable with his time and patience.He deserves a promotion!! His name is Amad Mobarak.
- RMRaphael Malouin5 days ago5.0Great experience at Bell, thanks to Wahid for making it easy for us to set up our new plans.
- ZMZed MenesyDec 29, 20255.0Wahid is honestly the best customer service representative there is
- JCJen CollinsDec 26, 20255.0Ahmed helped me so much today! He made buying a new phone very easy and I really appreciate his help!
Frequently Asked Questions About Bell
What are the Bell Carlingwood Mall store's opening hours?
The Bell Carlingwood Mall store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 18:00, and Sunday from 10:00 to 17:00. On November 11, 2025, it opens from 12:30 to 20:00.
What products and services does the Bell store at Carlingwood Mall offer?
This Bell store offers phones, tablets, mobile internet devices, TV services including satellite and Fibe TV, internet service, home phone, and smart home security.
Where is the Bell store at Carlingwood Mall located?
The Bell store is located at 2121 Carling Ave, Level 1, in Ottawa, Ontario, postal code K2A1H2, inside Carlingwood Mall.
What payment methods are accepted at Bell Carlingwood Mall?
The store accepts American Express, cash, check, Mastercard, and Visa as payment options.
Can I get the latest smartphones and accessories at the Bell Carlingwood Mall store?
Yes, the store offers the latest smartphones, tablets, connected devices, and accessories on Canada's best network.
Which brands are available at the Bell store in Carlingwood Mall?
The store carries Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect products and services.
What languages are spoken by the staff at the Bell Carlingwood Mall store?
The staff at this Bell store speak English.
What nearby dining options can I explore when visiting Bell Carlingwood Mall?
Nearby dining options include Carlingwood Family Restaurant and New Desi Zaiqa Restaurant, where customers can enjoy a meal before or after visiting the Bell store.
Are there any fitness or wellness centers close to Bell Carlingwood Mall?
Yes, the Ymca-Ywca of d'Ottawa is nearby, offering sports and fitness facilities which customers might visit in the area.
What other electronics or mobile phone stores are located near Bell Carlingwood Mall?
Nearby mobile phone and electronics stores include WOW! mobile boutique, Wirelesswave, and chatr Mobile, providing alternative options for mobile devices and services.