Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.5
693 reviews
5 stars
587
4 stars
20
3 stars
18
2 stars5
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Zain and Mani received numerous commendations for their exceptional customer service, with many customers highlighting their patience, knowledge, and ability to make the process smooth and enjoyable.
Staff Professionalism
Several reviews praised the professionalism of staff members like Amir and Hasan, noting their genuine care and commitment to helping customers.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service from some staff members, indicating inconsistency in customer care.
Product Knowledge
Customers frequently noted the staff's extensive product knowledge, which helped them make informed decisions about their services and plans.
- DFDarroch FackelmannDec 31, 20255.0Came here to see what the holiday deals were the other day and was greeted by Charlie. Not only did he help us save lots of money on new phone plans for the family, he also gave us a great deal for internet that we couldn’t resist! Very professional with his clients, Bell should keep him around! Whenever our contract is up we will be back for Charlie.
- CHCormick HollandDec 31, 20255.0I had been stuck on the same provider forever, but when I came here, the employees helped me realize I've been overpaying for years! Charlie got me a setup with a great plan, and was really helpful throughout the process of getting everything together. Only wish I'd come around sooner :)
- RMReda El MkhantarDec 28, 20255.0Thank you so much Eddy!! Really appreciate how patient you were with us. You truly went above and beyond. Eddy spent over 3 hours with us troubleshooting all our unique account issues and setting us up as new customers!
- OOOmotolaDec 20, 20255.0I had an amazing experience with Zain !! He went above and beyond to help me set up my phone and made sure I got a fantastic deal. They were patient, knowledgeable, and genuinely cared about making sure everything was perfect. I highly recommend them to anyone looking for a smooth and stress-free experience with Bell. Truly outstanding service! 💯
- CSchaoulid salahDec 19, 20255.0When I first arrived in Ottawa, I subscribed to Bell services at the Rideau Street location, and I was assisted by Zain. His service was absolutely outstanding. Zain went above and beyond to help me. He was professional, patient, honest, and very knowledgeable. As a newcomer, his support made a big difference and made the whole process smooth and stress-free. I truly appreciate his help and highly recommend asking for Zain if you visit this Bell store. Thank you, Zain, for the excellent service!
Frequently Asked Questions About Bell
What services does Bell at 50 Rideau St offer?
Bell provides personal and business communications services including smartphones, tablets, Bell Mobility plans, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What are the opening hours of Bell at Rideau Centre?
Bell is open Monday to Saturday from 10:00 to 21:00, Sunday from 11:00 to 18:00, with special holiday hours on November 11 and November 28.
Where is the Bell store located within the Rideau Centre?
The Bell store is located at 50 Rideau St, Level 1-3RD, Rideau Centre, Ottawa, ON, postal code K1N9J7.
What payment options are accepted at Bell Rideau Centre?
Bell accepts American Express, MasterCard, Visa, cash, and checks as payment methods.
Can I buy the latest smartphones and accessories at Bell Rideau Centre?
Yes, Bell offers the latest smartphones, tablets, connected devices, and accessories on Canada's best network.
What internet and TV services are provided by Bell at Rideau Centre?
Bell offers Canada’s best Internet technology and TV services including Bell Fibe TV, Satellite TV, streaming services, and wireless internet.
How can customers benefit from nearby retail stores while visiting Bell at Rideau Centre?
Customers can enjoy shopping at nearby stores like Lucky Brand, American Eagle, J.Crew, SEPHORA, and Roots, making it convenient to combine their visit with fashion and beauty shopping.
Is there a nearby transit station to help customers reach Bell at Rideau Centre?
Yes, the STO Station du Centre-Rideau bus station is nearby, offering convenient public transit access to Bell at Rideau Centre.
What nearby dining options are available around Bell Rideau Centre?
There are several nearby dining options including Subway, Sushi! by Bento Nouveau, Bento Sushi, Score Pizza Rideau, and Second Cup Café for quick meals or coffee.
Are there other telecommunications providers near Bell Rideau Centre?
Yes, Rogers telecommunications company and mobile phone store is nearby in Rideau Centre, offering alternative service options.