Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.4
255 reviews
5 stars
202
4 stars
14
3 stars
7
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Moody, Simon, and Gabriel, received high praise for their friendly, knowledgeable, and patient service, often going above and beyond to assist customers.
Product Knowledge
Employees demonstrated strong product knowledge, effectively explaining options and helping customers find the best deals and solutions for their needs.
Mixed Experiences
While many reviews highlighted excellent service, there were isolated reports of unhelpful interactions and negative experiences, indicating inconsistency in customer service.
Store Environment
Customers appreciated the pleasant atmosphere and lack of wait times at the Billings Bridge location, contributing to a positive shopping experience.
- FFFodee FoJan 4, 20265.0Sebastian is 100%amazing! Very patient, knowledgeable and personable. Excellent service . Sebastian signed me on as a new Bell Customer with an Apple Watch service line for a family member. Before Sebastian, the Apple watch was non functioning for making calls. My phone and Apple Watch became alive .Thanks to Sebastian! Sebastian took care of this in less than one hour, that my former Service Provider (one of the Big 3) couldn't even do in one day.. not even... issue still with "Technical Support" 100% satisfied!
- OGOutdoor GuyJan 3, 20261.0Terrible customer service . Dont know their own policies about smartwatch standalone plans.Guy with glasses and toque rude. Bell.ca says visit store. He said do it on Bell.ca..just lazy
- JPJo PotvinDec 28, 20255.0Oh my goodness what could I say about Gabriel that would accurately depict how great of a human he is? I surely could use all of the words in existence and it still may not even come close. I went in to get a new phone as a want not a need and boy, did he make it not only super easy but a great time! I could not believe the lengths he was willing to help me out at. Just a nice fellow! There were some other friendly chaps in the store that deserve some shoutouts too - everyone seemed real nice. Bell really lucked out with someone like Gabriel. People of that caliber are hard to find and I hope they appreciate him beyond all means! Definitely recommending folks to head in and shop with Gabriel and the whole crew! Experiences made super easy with him in tow. Thank you so much!
- CCChristina ChaayaDec 27, 20255.0Amazing service! Sebastian was great and very helpful. So glad we switched to Bell. No hidden fees and friendly service.
- AEahmad ezzeddineDec 3, 20255.0⭐⭐⭐⭐⭐ Excellent Service from Sebastian at Bell I had a great experience with Sebastian from Bell. He was extremely kind, patient, and professional throughout the whole process. He took the time to explain everything clearly and made sure all my questions were answered without rushing me. His helpful attitude and positive energy truly made a difference. I highly recommend Sebastian to anyone looking for outstanding customer service. Thank you for the excellent support!
Frequently Asked Questions About Bell
What are the operating hours of the Bell store at Billings Bridge Shopping Centre?
The Bell store at Billings Bridge Shopping Centre is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Bell store located at Billings Bridge Shopping Centre?
The Bell store is located at 2269 Riverside Dr, Level 1, Ottawa, ON, K1H7X6, inside Billings Bridge Shopping Centre.
What Bell services and products are available at the Billings Bridge store?
The store offers Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect products and services, including phones, tablets, rate plans, internet and TV services, and accessories.
What payment options does the Bell store accept?
The store accepts American Express, Cash, Check, MasterCard, and Visa for payments.
How can I contact the Bell store at Billings Bridge Shopping Centre?
You can reach the Bell store by phone at +1 613-733-8992.
Does the Bell store at Billings Bridge Shopping Centre have a Facebook page?
Yes, you can find Bell's Facebook page at https://www.facebook.com/433175190050018.
Are there any banks nearby the Bell store for convenient banking?
Yes, CIBC and TD Canada Trust Branch and ATM are located nearby, making it easy to handle banking while visiting the Bell store.
What food options are available near the Bell store at Billings Bridge Shopping Centre?
Nearby dining options include Bento Sushi, Manchu Wok, Thai Express, and McDonald's, allowing customers to enjoy meals before or after visiting Bell.
Can I visit other mobile phone stores near the Bell store?
Yes, nearby mobile phone stores include Telze, Wirelesswave, chatr Mobile, Rogers, and Cellular X Zone - Chatr, offering a variety of telecommunications options.
What is a convenient supermarket to visit near the Bell store at Billings Bridge?
Riley's Your Independent Grocer and Bulk Barn are nearby supermarkets where customers can shop for groceries while visiting the area.