Bell

4.4
248 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
2269 Riverside Dr, Ottawa, ON
K1H7X6, Canada

Hours

Reviews

4.4
248 reviews
5 stars
196
4 stars
14
3 stars
7
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Moody, Simon, and Shirin.

Product Knowledge

Staff demonstrated strong product knowledge, effectively explaining options and helping customers choose the best plans and devices.

Service Efficiency

Customers appreciated the quick and efficient service, with many noting minimal wait times and smooth transactions.

Mixed Experiences

While most feedback was positive, there were a few reports of unhelpful interactions and issues with backend customer service.

Store Environment

The Billings Bridge location was noted for its pleasant atmosphere and lack of crowding, contributing to a better customer experience.
  • YN
    Yu-Ning Ng
    1 day ago
    5.0
    Sebastian was friendly, efficient, and knowledgeable when I went in to the store for a modem replacement.
  • DR
    Debra Rhyndress
    2 days ago
    5.0
    Moody was such a huge help, friendly. He took time to clearly walk me through everything. Wonderful experience!
  • CL
    Calla Lincoln
    Nov 16, 2025
    5.0
    Really helpful with helping me figure out how to top up my card, and really great customer service
  • IT
    Imelda TONAN
    Nov 8, 2025
    5.0
    Got a very good experience with Simon today at the billing’s bridge centre . He explained everything to us in detail and gave us the best offer . Very kind and helpful!
  • JP
    JillN Perry
    Nov 3, 2025
    5.0
    I had issues with my mobile device and Gabriel fixed it. I made some inquires about a new home service and he provided a very competitive offer which I accepted. Great service. Knowledgeable and polite.

Frequently Asked Questions About Bell

What are the operating hours of the Bell store at Billings Bridge Shopping Centre?

The Bell store at Billings Bridge Shopping Centre is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is the Bell store located at Billings Bridge Shopping Centre?

The Bell store is located at 2269 Riverside Dr, Level 1, Ottawa, ON, K1H7X6, inside Billings Bridge Shopping Centre.