Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.5
318 reviews
5 stars
271
4 stars
8
3 stars
7
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Tina, Hanna, and Alice for their patience, knowledge, and helpfulness.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain processes clearly, making the experience smooth and stress-free.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding customer service issues and dissatisfaction with management.
Problem Resolution
Several customers mentioned that staff members effectively resolved their issues, turning negative experiences into positive ones.
- ZZZainieDec 28, 20251.0Terrible customer service. I went it to get a phone and mobile plan upgrade and was greeted with a disappointingly lackadaisical response — I was told to call their customer service instead when I’d in fact done that before and only visited a physical store because customer service asked me to. I wasn’t offered a single plan or deal; the only reasonable assistance I got was their agreement that I check out other providers.
- DNDavid NtirataDec 27, 20255.0I recently had the pleasure of working with Pulkit at Bell, and I can honestly say he provided one of the best customer service experiences I’ve ever had. I reached out looking for the right mobile phones and a reliable home internet plan, and Pulkit went above and beyond to make it happen. He took the time to understand exactly what I needed, patiently explained the different options, and found me the absolute best deals available saving me a significant amount without compromising on quality or coverage. His knowledge of the products was impressive, and he was genuinely committed to getting me the perfect setup. Pulkit was unbelievably helpful, friendly, and professional throughout the entire process. No pressure, no upsell just honest advice and outstanding support. Thanks to him, I’m now enjoying great phones and fast, reliable internet at an excellent price. If you’re considering Bell for your mobile or home internet needs, ask for Pulkit. You won’t be disappointed he truly cares about his customers and delivers results. Highly recommended
- T5Top 5Dec 15, 20255.0I had an appointment booked with the most dedicated and respectful sales associate Ahmad. He helped me with fixing my wifi issues and got me a better deal on it. I recommend this place and Ahmad if you want 5 star service.
- SLSylvie LeVasseurDec 11, 20255.0Un grand merci pour le service exceptionnel que m’a donné Alice ! Je pars maintenant en confiance avec tout ce qu’il me faut pour mon travail et mes loisirs. Merci Alice !
- TTTerenceDec 10, 20255.0Alice was so patient and helpful. She walked me through every step, explaining the process. A knowledgeable and very articulate Bell representative.
Frequently Asked Questions About Bell
Where is Bell's St. Laurent Centre store located?
Bell's St. Laurent Centre store is located at 1200 St. Laurent Blvd, Level 2, Ottawa, ON, K1K3B8, Canada.
What are the opening hours of Bell at St. Laurent Centre?
The store is open Monday to Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM. On holidays like November 11, it opens from 12:30 PM to 9:00 PM.
What products and services can I find at Bell's St. Laurent store?
You can find phones, tablets, mobile internet devices, mobile TV, rate plans, Lucky Mobile and Virgin Plus SIM cards, as well as services like TV programming, on-demand, internet service, phone lines, and smart home security.
Can I get help with phone upgrades or trade-ins at Bell St. Laurent?
Yes, Bell St. Laurent offers phone upgrades and trade-ins along with Black Friday deals, savings, and promotions.
Does Bell St. Laurent offer services in languages other than English?
Bell St. Laurent primarily offers services in English.
What is Bell’s contact phone number at the St. Laurent Centre location?
You can reach Bell St. Laurent at +1 613-842-4249.
Are there nearby fitness facilities to Bell's St. Laurent Centre store?
Yes, GoodLife Fitness gym is nearby, so you can plan a workout before or after visiting Bell's store.
What fashion and clothing stores are near Bell at St. Laurent Centre?
Nearby fashion stores include Roots, Reitmans, Urban Behavior, Urban Kids, and Sirens, offering a variety of clothing and accessories options.
Are there other telecommunications providers close to Bell at St. Laurent Centre?
Yes, Freedom Mobile, Koodo, Fido, and WOW! mobile boutique are nearby for alternative telecom services and devices.
What nearby amenities can I visit after shopping at Bell St. Laurent?
You can visit Michel's Baguette bakery, Purdys Chocolatier, Cheal's Bakery Cafe, and financial services like Western Union and CIBC nearby for convenience and treats.