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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Many customers praised the staff, particularly Alice, Tina, and Hanna, for their exceptional patience, kindness, and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain options clearly, making the service experience smooth and informative.
Positive Experiences
Numerous reviews highlighted positive interactions, with customers expressing satisfaction and gratitude for the assistance received.
Problem Resolution
Several customers mentioned that staff members effectively resolved their issues, often going above and beyond to ensure satisfaction.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with customer service, particularly regarding communication and management issues.
KA
KAZEM ALSAYGH
Nov 14, 2025
5.0
Very great job.Great customer service so nice
CM
Chad M
Nov 2, 2025
5.0
Purchased a new iPhone from bell. Hanna was great to deal with, made the entire process easy and painless. Would recommend her to anyone looking for a new phone. Thanks again.
LC
Luc Champagne
Oct 26, 2025
5.0
Tina helped us till the end of our purchase and service.
She is a keeper
SS
Sarah
Oct 23, 2025
5.0
Give Alice a huge raise! She endured me in a breakdown, for 3 hours, with extreme patience and kindness! She must be used to crazy people, because she handled me like she was a nurse at a mental hospital. Plus, she resolved my issues!
MR
Michelle Ruthven
Oct 22, 2025
5.0
Alice has been absolutely wonderful with my best friend she spent 3 hrs explaining everything to help her new phone put on a new sim card for free thank you for you Alice you really are compassionate & understanding, & so very patient & kind
Bell's St. Laurent Centre store is located at 1200 St. Laurent Blvd, Level 2, Ottawa, ON, K1K3B8, Canada.
What are the opening hours of Bell at St. Laurent Centre?
The store is open Monday to Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM. On holidays like November 11, it opens from 12:30 PM to 9:00 PM.
What products and services can I find at Bell's St. Laurent store?
You can find phones, tablets, mobile internet devices, mobile TV, rate plans, Lucky Mobile and Virgin Plus SIM cards, as well as services like TV programming, on-demand, internet service, phone lines, and smart home security.
Can I get help with phone upgrades or trade-ins at Bell St. Laurent?
Yes, Bell St. Laurent offers phone upgrades and trade-ins along with Black Friday deals, savings, and promotions.
Does Bell St. Laurent offer services in languages other than English?
Bell St. Laurent primarily offers services in English.
What is Bell’s contact phone number at the St. Laurent Centre location?
You can reach Bell St. Laurent at +1 613-842-4249.
Are there nearby fitness facilities to Bell's St. Laurent Centre store?
Yes, GoodLife Fitness gym is nearby, so you can plan a workout before or after visiting Bell's store.
What fashion and clothing stores are near Bell at St. Laurent Centre?
Nearby fashion stores include Roots, Reitmans, Urban Behavior, Urban Kids, and Sirens, offering a variety of clothing and accessories options.
Are there other telecommunications providers close to Bell at St. Laurent Centre?
Yes, Freedom Mobile, Koodo, Fido, and WOW! mobile boutique are nearby for alternative telecom services and devices.
What nearby amenities can I visit after shopping at Bell St. Laurent?
You can visit Michel's Baguette bakery, Purdys Chocolatier, Cheal's Bakery Cafe, and financial services like Western Union and CIBC nearby for convenience and treats.