Bell

4.6
309 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1200 St. Laurent Blvd, Ottawa, ON
K1K3B8, Canada

Hours

Reviews

4.6
309 reviews
5 stars
264
4 stars
8
3 stars
7
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Alice, Tina, and Hanna, for their exceptional patience, kindness, and helpfulness.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain options clearly, making the service experience smooth and informative.

Positive Experiences

Numerous reviews highlighted positive interactions, with customers expressing satisfaction and gratitude for the assistance received.

Problem Resolution

Several customers mentioned that staff members effectively resolved their issues, often going above and beyond to ensure satisfaction.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with customer service, particularly regarding communication and management issues.
  • KA
    KAZEM ALSAYGH
    Nov 14, 2025
    5.0
    Very great job.Great customer service so nice
  • CM
    Chad M
    Nov 2, 2025
    5.0
    Purchased a new iPhone from bell. Hanna was great to deal with, made the entire process easy and painless. Would recommend her to anyone looking for a new phone. Thanks again.
  • LC
    Luc Champagne
    Oct 26, 2025
    5.0
    Tina helped us till the end of our purchase and service. She is a keeper
  • SS
    Sarah
    Oct 23, 2025
    5.0
    Give Alice a huge raise! She endured me in a breakdown, for 3 hours, with extreme patience and kindness! She must be used to crazy people, because she handled me like she was a nurse at a mental hospital. Plus, she resolved my issues!
  • MR
    Michelle Ruthven
    Oct 22, 2025
    5.0
    Alice has been absolutely wonderful with my best friend she spent 3 hrs explaining everything to help her new phone put on a new sim card for free thank you for you Alice you really are compassionate & understanding, & so very patient & kind

Frequently Asked Questions About Bell

Where is Bell's St. Laurent Centre store located?

Bell's St. Laurent Centre store is located at 1200 St. Laurent Blvd, Level 2, Ottawa, ON, K1K3B8, Canada.

What are the opening hours of Bell at St. Laurent Centre?

The store is open Monday to Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM. On holidays like November 11, it opens from 12:30 PM to 9:00 PM.